Estate Agency Complaints

Paramount Properties

In the event you wish to make a complaint regarding the letting, management or maintenance service - then in the first instance please direct your complaint to:

Reagan Bradley
Reagan@paramount-properties.co.uk
0207 644 2312
150 West End Lane
West Hampstead
London
NW6 1SD

After receiving a written complaint the Company will respond, confirming its position, either over the telephone within 7 days or in writing within 14 days.

If you are still not satisfied with the outcome, then you can direct your complaint to:

Spencer Lawrence
Spencerl@paramount-properties.co.uk
0207 644 2314
150 West End Lane
West Hampstead
London
NW6 1SD

In the event you wish to make a complaint regarding the sales service - then in the first instance please direct your complaint to:

Robert Lazarus
Robertl@paramount-properties.co.uk
0207 644 2311
150 West End Lane
West Hampstead
London
NW6 1SD

After receiving a written complaint the Company will respond, confirming its position, either over the telephone within 7 days or in writing within 14 days.

If you are still not satisfied with the outcome, then you can direct your complaint to:

Mark Greig
Markg@paramount-properties.co.uk
150 West End Lane
West Hampstead
London
NW6 1SD

Paramount are members of NAEA, ARLA and of The Property Ombudsman who can provide further redress if necessary.