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I’m Eliza and I joined Paramount to start a client services and business development initiative. I reach out to our Landlords and home-owners at different points throughout their property journey; speaking to clients who bought a home through us many years ago, clients who are actively looking to expand their portfolio, and everyone in between. This helps us to ensure that we’re delivering the best service to our clients well beyond he point of exchange. Every day is different, and by speaking with hundreds of clients a week I gain great insight into what we are doing well, where we can improve, and how we can help further. Outside of work, I’m most commonly spoiling my cats or playing the piano (which I have to thank for my fast typing!).