It's really important for me that our Owners and Residents receive the best service, which means quickly, efficiently, well-informed. I rely on our in-house maintenance specialists on a daily basis, and I continue to learn from them! It's rewarding when I can pass on my knowledge to our clients to troubleshoot any problem first-hand. Keeping up to date with new and ever-changing legislation is also tantamount to ensuring our properties are fully-compliant, and safe for our residents.
I am a problem solver at heart. I always want to find the best solution as quickly as possible, and ensure those I am helping know I am dedicated to make this happen. It's so important for clients to know we care – and we really do!