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Why Paramount?

At Paramount we do things a bit differently. We believe the most important thing in the world of property is you. By truly understanding your needs we can make a real difference whether you're buying, selling, renting or letting a property. We are a multi award-winning independent estate agency in West Hampstead providing services across the whole of London.

Get in touch today to see how we can make a difference.

Awards

Providing exceptional service is at the heart of what we do and we constantly strive to deliver the best results for our customers and our clients.

We are proud winners of multiple awards, some judged by industry leaders and others voted for by the public. They highlight our team's hard work and celebrate our commitment to delivering excellent service.

London Estate agency of the year 2016
Property Management Lettings agency of the year 2016
London Lettings agency of the year 2016

Guide to letting your property

If you are considering letting your property read our letting guide to get to grips with the process. Please contact us with any questions and to arrange a free valuation for your rental property.

Research the best agent for your area

Read reviews at Google Reviews and Feefo, and visit estate agent websites and offices to get full details and examples of how they will market your property.

ARLA Propertymark

The lettings industry is unregulated which means anybody can set up a lettings business. All of Paramount’s agents are ARLA Propertymark members. ARLA Propertymark agents agree to have their accounts audited annually, have client money protection (CMP), meet the highest standards in the industry and make a commitment to customer service. 

Valuation

No two properties are the same, so a lettings negotiator will arrange to view your property to conduct a full rental valuation. If you are unsure whether to sell or let your property we can arrange for a sales negotiator to value the property at the same time.

Rental value

During the property valuation, let us know of any additional benefits the property has. We will also highlight what we consider to be the key features of the property. As our negotiators have worked in the area for many years they use their local experience and market knowledge to determine how much the property will let for.

Marketing your property

Once we have been instructed to let your property we will arrange for a professional photographer to take photographs of your property, including a floorplan and virtual tour. We will list the property on our website and upload to property portals, as well as contacting all applicants on our database currently searching for a similar property.

Viewings

If there are tenants currently in your property we provide them with a minimum of 24 hours’ notice about upcoming viewings. To maintain a good relationship with the tenant we try to organise a block of viewings to minimise any disturbance, maintaining the quiet enjoyment of the tenancy without affecting the marketing of your property.

Offers

You will be contacted when an offer is received on your property. At this point, the applicant might have requirements, like the removal or addition of furniture or remedial works, which we will discuss with you.

Referencing

Once you have accepted an offer the tenant will be referenced. We check the tenant is who they say they are and ensure they are able to pay the rent (their annual salary needs to be 2.5x the annual rent). Referencing is conducted by our New Home team.

Tenancy deposit scheme

When terms have been agreed with a tenant it is a legal requirement for their rental deposit to be entered into a deposit protection scheme. At Paramount we register all deposits with the Tenancy Deposit Scheme (TDS), although some let only landlords hold deposits in their own nominated schemes.

Fees

Take a look at our fees for landlords.

We help existing landlords maximise their return for a minimal capital outlay. With Paramount you will only have one person to deal with a dedicated, experienced and professional contact.

Avoiding the void is our ethos and we help landlords expand their portfolio, project manage developments and secure preferential rates with accredited agents across London.

Paramount Maintenance provides a general service including tiling, decorating, plumbing, professional cleaning and electrical works.

Working with our Property Management department, Paramount Maintenance are on call 24/7 to deal with tenancy issues. Our team of experienced electricians, plumbers, locksmiths and general maintenance tradesmen investigate all issues on behalf of our landlords and offer competitive rates to get problems fixed.

Prevention is better (and more cost-effective) than a cure, which is why our maintenance team report any minor issues to the landlord that can be repaired quickly, to minimise wear and tear on the property.

Managed tenants

Live in a property managed by Paramount? Please log your maintenance issue here.