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Frequently Asked Questions

FAQs: Buying a property

You should apply for a mortgage agreement in principle (AIP) as early as possible, even before you begin the search for your new home. It's usually valid for 60-90 days, and it'll give you a realistic idea of what you'll be able to borrow, and what you can purchase. It's not a formal mortgage offer but shows the seller you're prepared, and when you make an offer there won't be any issues in getting your mortgage. You can often renew your AIP if it expires before you need it.
In addition to the purchase price of a property, you should also budget for:

• Stamp Duty Land Tax (SDT)
• Legal fees for your solicitor or conveyancer
• Surveyor's fees
• Your mortgage arrangement fees if you're buying with a mortgage
• Moving costs
• Refurbishment or decoration expenses if you want to do a bit of sprucing up!
Stamp Duty Land Tax (SDLT) is a tax paid on property purchases over a certain value. The rate varies depending on the property price and whether you're a first-time buyer. For the most current rates and thresholds, you can visit the UK Government's Stamp Duty page here.
This will vary depending on a number of factors, but on average, it takes about 8-12 weeks from having your offer accepted to completing your purchase. Things that can delay the process include getting your mortgage (make sure to get your AIP as soon as possible!), your survey, and the seller not having all required documents ready to pass to your solicitor during the legal process. If your purchase is part of a chain - either dependent on the sale of your current property or the seller purchasing another property, this can also affect your timeline.
Conveyancing is the legal process of transferring property ownership from the seller to the buyer. A solicitor or licensed conveyancer handles this process; checking the title, carrying out searches, and managing the exchange of contracts and completion.
You can choose to use a licenced conveyancer or a solicitor to handle the legal aspects of your property purchase, which include the preparation of contracts, conducting searches, managing funds and ensuring the legal transfer of ownership.
Where they differ is in their ability to handle complexity. A solicitor will be better equipped to handle more intricate legal issues, and will be a better choice if your transaction is likely to be complex or involve potential disputes or complications. Due to their expertise, solicitors will generally charge more for their services.
These are enquiries that your solicitor or conveyancer will make with public authorities to give you important information about the property you plan to buy. These include:

Local Authority: checks for things like property ownership and boundaries, planning permissions, and building regulations consent if major works have been carried out.

Water and Drainage: checks the water supply, main drainage of surface water, if drains and sewers are maintained by the water authority, and whether public sewers run through the boundary of the property.

Environmental: checks for things like contamination an flood risk.

Chancel: based on an ancient medieval law, these are still necessary for some properties in certain areas. These searches check whether the owners of a property (or land) are liable for church repairs.
These are different types of property ownership, which differ in duration, level of control, responsibilities and costs.

Freehold: you own the property and the land that it's built on outright. You have full control and are responsible for maintenance and upkeep of both. In London this is more common with houses.

Leasehold: you own the property for a fixed term, but not the land that it's built on. The land is owned by a freeholder (landlord), and lease terms can range up to 999 years. Technically ownership of the property would revert to the freeholder if the lease expired, though in practice they rarely do. Leaseholders usually extend their lease when it dips below 100 years left. There is a cost to extending the leasehold, which tends to be higher the shorter the time left on the lease. This is buyers need to consider when looking at future costs of a property post-purchase.

Leaseholders are responsible for paying Ground Rent and Service Charges to the Freeholder. These properties may also come with restrictions; for example, requiring permission to make major alterations to the property. In London leaseholds are very common with flats.
These are the fees property owners pay to cover costs of maintaining and managing communal areas and services. These include cleaning, repairs, building and public liability insurance, property management fees, security, maintenance of any shared amenities, and contribution to a sinking fund - a reserve fund used for any major future repairs or improvements. Services charges are typically assessed annually, and are paid quarterly or annually.
Ground rent is a fee that a leaseholder pays to a freeholder as part of their lease agreement. The payment covers use of the land on which their property sits. The amount can be anywhere from a small fee of £50 per year up to several hundred pounds (particularly for newer developments). Ground rent can be fixed or subject to periodic review, and is often paid annually.
First, find out what council tax band your property falls within between A (lowest value) and H (highest value). You can search your property on the government website here.

Next, each council in London sets its own rates for each band, so head to your council's website where they'll post their rates for the current financial year. If you live alone, you're entitled to a 25% discount on your council tax bill, so make sure to apply for this on your council's website.

FAQs: Selling your property

To find out what your property is worth in today's market, portals like Rightmove can be a place to start to get a rough idea. You'll also find plenty of instant valuation tools online, though it’s good to keep in mind that these tend to vary quite a bit in the estimates they generate.

To get an accurate appraisal of your property's current value based on its unique features, condition, exact location, and current buyer sentiment, we recommend booking an in-person valuation with one of our experts.
• Proof of your identity

• Your property title deeds: check with your solicitor or mortgage company if you don't have them, or you can get them from the HM Land Registry for £3)

• An Energy Performance Certificate (EPC): you can check whether you have one here

• A copy of your lease (if you own the leasehold): be aware that many mortgages won't cover leases with less than 80 years left, so if this is your case you may want to look at extending it

• You will need your Management (or 'Sellers') Pack from your freeholder or management company, which contains information that might affect a buyer's decision to proceed with the purchase It's collated by your solicitor and sent across to the buyers

• If you've had replacement windows or doors fitted, your buyer's solicitor will ask for your FENSA certificate. This is your assurance that the installer complied with Building Regulations

• If you've had your roof replaced, your buyer's solicitor will ask for the guarantee provided by your roofer

• If your property has an extension, side return or loft conversion, your buyer's solicitor will ask for proof of permission from the local council and/or building control
This is a set of documents that provides key information about the property (typically a leasehold property). It ensures the buyer is fully informed before completing their purchase, and is requested by a buyer's solicitor. If the seller hasn't ordered and prepared this early in the process, it can cause delays during conveyancing.

It commonly includes:

• Details of the lease agreement, including its length, ground rent and service charges

• A Fire Risk Assessment (FRA) & asbestos report if there are shared indoor communal areas

• Details of any proposed future maintenance works

• An LPE1 (Leasehold Property Enquiries) form or FME1 (Freehold Management Enquiries) form, which Is filled out by the management company or landlord (freeholder) and has important information about management of the property

• Service charge accounts, including service charges that have been paid and those that are due

• Building insurance (if it’s arranged by the landlord)

• The management company responsible for the upkeep of the property

• Sinking fund information

• Any ongoing disputes or breaches of the lease terms
If priced and presented correctly, you should be under offer within a month of marketing. Of course, this is only an average - we have many properties that go under offer within a couple of days of marketing. The conveyancing process then takes about 8-12 weeks to get through to exchange, depending on possible chains (your forward purchase and/or the buyer's sale).

One of the most common causes of delays (aside from solicitor response times - make sure you find a responsive solicitor!) is lack of document preparedness. Fortunately, with the right guidance you can have everything you need ready to go from the start.
We'll start by saying that market conditions can vary widely from area to area within London, and can be influenced by many factors, like infrastructure developments, local amenities, schools and changes in community reputation. The London property market will also be affected by things like interest rate changes affecting mortgage afordability, government policies like tax incentives and first-time buyer support, and consumer confidence driving buyer behaviour. All that beingsaid, in general, buyer interest tends to increase in the spring and early summer.
There are options to increase your property's value for every budget. Small improvements like a fresh coat of paint and simple maintenance fixes can go a long way to enhance the perceived value of your home. Decluttering and proper staging will further this value perception. For specific recommendations to increase the value of your property, on your budget, get in touch with our team at [email protected]. We have in-house experts in property maintenance and refurbishments to help advise.
When selling your property in London, there are several tax implications to consider. If the property is not your primary residence, you might be subject to Capital Gains Tax. If the property was inherited, an Inheritance Tax might be applicable. If you are a non-UK resident the rules can get pretty complex. In all cases, we suggest speaking to a tax professional about the specifics your sale - just ask us for a recommendation.

FAQs: Letting your property

It starts with knowing who your ideal residents are. Are they professional sharers? A couple? A young family? Your agent can then help you present your property to attract them based on their priorities. High-quality marketing and a targeted strategy will get their attention. Next, thorough referencing (that doesn't miss the details) will ensure it'll be a good fit in terms of affordability!
The basics of being a landlord in London are:

• To maintain your property to ensure it's safe and habitable

• Carry out any repairs in a timely manner

• Ensure all safety checks are completed (e.g. Gas Safety and Electrical Installation Condition Report)

• Protect your tenant's deposit in a government-approved scheme like the TDS

• Provide an Energy Performance Certificate before your tenancy begins
First, make sure you're in line with the current market. If you haven't had a rent review in the last 2 years, or since you've completed works at your property, it's time to book one in. We offer complimentary rent reviews to landlords even if they're not currently with us - just click here to book a chat.

Next is your property optimised for what renters in today's market are looking for? We can recommend strategic, budget-friendly upgrades that appeal to what renters value most, which will in turn attract higher rents. Expensive void periods are also easily avoidable with a proactive approach to letting - working 2-3 months in advance of tenancy end dates, and maintaining happy tenants that want to renew.
Rental Yield = (Annual Rental Income / Property Value) x 100

For example, if your annual rental income is £30,000 and the property value is £500,000, the yield is (30,000 / 500,000) x 100 = 6%.
The first thing you should consider is how much time and effort you want to dedicate to your career as a landlord. You'll need to always be available to respond to any maintenance issues your residents experience, and be the quality control for contractors' repairs.

It also means you're on call day and night, weekends and holidays to handle emergencies like heavy leaks and the dreaded boiler breakdowns. You'll need to keep on top of all of the legal compliance - EICRs, EPCs, GSIs, fire safety and knowing whether or not you need a HMO with your council.

These are the basics, but what's also worth considering is how an agent will be proactively keeping you in line with market rent. A good agent will have the expertise when it comes to cost-effective investment to boost your rental income. This will help you stay competitive and achieve your property's maximum potential.
Landlord regulations in London are governed by both national and local laws. Key regulations include:

Tenant Fees Act 2019: Bans most letting fees and caps tenancy deposits.

Homes (Fitness for Human Habitation) Act 2018: Ensures rental properties are safe and healthy.

Right to Rent: Requires landlords to check the immigration status of tenants.

Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020: Requires regular electrical inspections and certificates.

• Local councils may have additional regulations, especially in areas with selective licensing schemes.
Your rental income is subject to income tax, and an annual self-assessment tax return is required. Check below for all of the deductible expenses. If you ever choose to sell your rental investment, capital gains tax may apply on the sale.
• Maintenance and repairs (but not additions/upgrades)

• Mortgage interest

• Letting agent fees

• Property management fees

• Property insurance

• Utility bills and council tax (if it's paid by you and not the residents)

• Ground rent and service charges
• Smoke alarms must be installed on every floor and carbon monoxide detectors in rooms with fuel-burning appliances

• Electrical systems must be regularly inspected

• Doors and locks must meet regulations

• Furnishings must meet fire safety standards

As a landlord in London you must conduct annual gas safety checks by a Gas Safe registered engineer. You must also provide a copy of the Gas Safety Certificate to your tenants within 28 days of the check. You need to maintain and service all gas appliances, flues and pipework.
Landlords must protect tenant deposits in one of the government-approved schemes within 30 days of receipt, and provide tenants with prescribed information about the scheme. At the end of a tenancy you must return the deposit within 10 days of agreeing any deductions from the deposit with your resident. At Paramount we have a really easy-to-use platform to manage this process.

FAQs: Renting a property

This is a provision that allows a tenant or landlord to terminate a rental agreement early. It gives both some flexibility - for tenants it means they can move out early (from the date specified by the break clause) and not be liable for rent to then end of the agreement. For a landlord, it gives them the opportunity to re-let the property to a different tenant or under different terms.
This is an amount of money - typically the equivalent of one week's rent - that is paid by an applicant to 'reserve' a property while they go through referencing. Once the holding deposit is paid we remove that property from the market. If the tenancy goes ahead, this holding deposit can be used towards the Move In Monies.
Once you've submitted the requested information it can take anywhere between 24 hours - 5 days, depending on how quickly your references respond . Our team monitors your progress to make sure things go as quickly as possible for you!
Once you've passed referencing, you will need to pay your Move-In Monies. These are made up of a deposit equivalent 5 weeks rent, plus your first month's rent, less the holding deposit that you've already paid.
Electricity, gas, and water meters could be in a number of places for a property in London. You'll find the location of your meters noted on your Inventory Check-In Report that's sent to you at the beginning of your tenancy.

Gas and electricity meters could be in a hallway or entrance area, utility room, kitchen cupboard or pantry, or a cupboard under the stairs. Outside the property they could also be on an external wall in a meter box, or in a shared meter cupboard in the communal area. You'll likely find the water meter near the stopcock, which is often under the sink or in a utility cupboard, or outside the property in a meter cupboard in the communal area or a meter box in the ground.
First, find out what council tax band your property falls within between A (lowest value) and H (highest value). You can search your property on the government websitehere.

Next, each council in London sets its own rates for each band, so head to your council's website where they'll post their rates for the current financial year. If you live alone, you're entitled to a 25% discount on your council tax bill, so make sure to apply for this on your council's website.
Your Check Out report will take place on the last day of your tenancy. The landlord will then have 10 days to put forward any proposed deductions from your deposit, which will appear on our platform called The Depositary. Any deposit negotiations will take place there, and once agreed, you will see your deposit returned within 3-4 days.
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