Tenant Fees

See our complete Resident Fees Schedule. This also includes information about our Client Money Protection Scheme and Independent Redress. 

Accepted Methods of Payment:

The following methods of payment are accepted:

  Holding deposits:

• Debit/Credit cards
• Open banking

  Balance of move-in monies:

• Open banking
• Bank transfer

 Rent:

• Direct debit

  All other payments:

• Bank transfer

 

Tenant Substitutions

If a tenant substitution is requested, it will be granted at the landlord’s discretion. You will also need to meet the following criteria:

• All current tenants must have been in the property for a minimum of 6 months at the time of the request for Change of Occupancy. 
• There must be a minimum of 6 months remaining on the current Tenancy Contract. 
• There can be no more than 2 Changes of Occupancy per tenancy.
• This will not be considered if there is a history of late payments or if there are current arrears.
• Your replacement must pass our referencing requirements. 

We require a minimum of 2-weeks before the new resident is due to move in to complete all necessary referencing and paperwork.