Our services

Property maintenance involves everything needed to keep a rental home safe, functional, and compliant with UK regulations. This includes:

Electrical systems safety checks
Gas safety checks
Fire safety measures in place
Ensuring heating and plumbing are in good working order
Appliance servicing
General repairs (due to normal wear and tear)
Emergency repairs (such as a leak)
Communal areas

The property should be maintained at a standard that keeps it attractive to tenants. The more it suits tenant needs and priorities, the quicker it will let at your target rent, and the longer tenants will want to stay.

Structural and exterior repairs: maintaining walls, roofs, windows, doors, drains and gutters in good repair.

Heating and hot water: keeping boilers and heating systems in working order and arranging prompt repairs if they fail.

Gas and electrical safety: providing a valid Gas Safety Certificate every 12 months (from a Gas Safe-registered engineer) and an Electrical Installation Condition Report (EICR) at least every 5 years, or sooner if required.

Plumbing and water supply: ensuring taps, toilets, baths, and drainage systems are safe and functional.

Fire safety: smoke alarms must be installed on every floor used as living accommodation, carbon monoxide alarms in any room with a fixed combustion appliance (e.g. gas boiler or wood-burning stove), and escape routes should be kept safe (for example, with thumb-turn locks on final exits).

General habitability: the property must be safe, clean, and free from serious hazards such as damp, mould, excess cold, or structural instability.

Prompt response to disrepair: landlords must act within a “reasonable time,” especially for urgent issues like heating failures or leaks that affect health or safety.

Shared and common areas: in flats or HMOs, landlords (or freeholders) are responsible for maintaining communal spaces, roofs, and structural parts of the building.

Licensing compliance: many London boroughs have additional or selective licensing schemes that set higher maintenance and safety standards.

These obligations are set out in the Landlord and Tenant Act 1985, the Gas Safety (Installation and Use) Regulations 1998, and the Homes (Fitness for Human Habitation) Act 2018.

London’s rental homes, especially the older Victorian and Edwardian buildings, face a particular set of issues due to their age, density, and the city’s damp climate. The most common problems landlords and tenants can experience include:

Damp and mould: often caused by condensation or poor ventilation; a key focus for London councils under the Homes (Fitness for Human Habitation) Act 2018.

Boiler and heating breakdowns: common in winter, landlords must repair or replace faulty systems promptly to comply with legal heating obligations.

Leaking roofs, gutters, and drains: heavy London rainfall and older roofing materials can make exterior leaks common issue.

Blocked or leaking plumbing: worn pipes and shared drainage systems in flats can lead to leaks, slow drains, or low water pressure.

Electrical faults: tripping circuits, damaged sockets, or outdated wiring - periodic EICR inspections (every 5 years) will help catch any issues.

Pest infestations: tend to occur in older or poorly sealed properties, especially in central London boroughs.

Wear and tear in communal areas: peeling paint, lighting failures, or broken intercoms in shared hallways and stairwells.

Fire safety maintenance: ensuring smoke and carbon monoxide alarms work, keeping escape routes clear, and servicing fire doors or extinguishers in HMOs.

Garden and exterior upkeep: overgrown gardens, cracked paving, and loose boundary walls that need periodic maintenance.

How do you avoid these things becoming an issue in your property? A proactive maintenance plan is the best prevention. Regular property reviews (or 'inspections') by an expert property manager also helps to catch issues just as they're emerging - before they become expensive problems. Our property management team covers all of this so our landlords don't ever have to worry.

Well-maintained properties achieve higher tenant satisfaction, lower turnover (often meaning lower fees), and shorter void periods, directly boosting your rental yield. When your property does go onto to the market to be re-let, chances are it will also re-let much quicker and demand a higher rent. For example, a flat with modern fittings and newer heating system can command a higher monthly rent compared to a tired, less maintained equivalent in the same area.

There’s no fixed statutory timetable for private rentals, but works must be done within a “reasonable” time based on severity. Councils can act if hazards exist (for example, dangerous electrics, severe damp/mould). Treat issues like gas leaks, major water leaks, dangerous wiring, or total loss of heat/hot water as urgent.

A gas safety check needs to be carried every 12 months by a Gas Safe-registered engineer. The record needs to be provided to existing tenants within 28 days and to new tenants before they move-in. Records need to be kept for at least 2 years.

Private rented homes in England require an EICR at least every 5 years (or sooner if the report says so). A copy must be provided to tenants within 28 days, and any remedial works required must be completed within 28 days (or sooner if specified) of the inspection. Councils can raise hefty financial penalties (up to £30,000) for non-compliance.

You must have a smoke alarm on each floor used as living accommodation and a CO alarm in any room with a fixed combustion appliance (excluding gas cookers). Landlords are responsible for repairing or replacing faulty alarms “as soon as reasonably practicable.”

Yes - landlords must assess and control Legionella risk in their property’s water system. There isn't a legal requirement for a certificate, but you must be able to evidence you’ve assessed and managed the risk.

Landlords should investigate and fix the cause (for example, disrepair, inadequate ventilation or heating). Government guidance highlights the health risks and the need for timely action; councils can use Housing Health and Safety Rating System powers if hazards exist.

Paramount Maintenance offers both reactive and planned maintenance for residential properties across London. This includes gas and plumbing, electrics, painting and decorating, cleaning, carpentry and general handyman jobs. Our landlords prefer to use Paramount Maintenance because they trust us to manage cost, quality of repair, and timeline of work.

Absolutely. Our maintenance services are available to all landlords, homeowners and investors, whether or not they use Paramount for lettings or management. We can work on a project by project basis, or for landlords, we can create a planned maintenance schedule for your property portfolio.

We certainly do. Paramount Maintenance is for any property owner, whether you live at the property, rent it out, or have just bought. We handle everything from repairs to ongoing maintenance, keeping your property compliant, safe, and beautifully maintained.

From routine maintenance to emergency repairs, we cover every aspect of your property's lifecycle. We're seasoned tradespeople who know how to balance cost and your priorities, never compromising the quality of our work. We understand the importance of cost management, so whenever possible, we present you with a range of options. Our strict quality control measures ensure that all work meets our highest standards, meaning you get lasting results.

Simply send us an enquiry through the form above, where you can describe the issue and upload photos if you have them. We'll review your issue, provide a quote and from there we can arrange an appointment.