I had to sell my flat in West Hampstead in what ended up being one of the worst markets for a while. It took over a year and along the way I kept adding (and subsequently removing) other agencies but Paramount was the one constant - from beginning to end. Why I stuck with them? Jamie and the team at Paramount were exceptional every step of the way - they never lost focus, sympathy to what I was going through and discipline to keep going and doing their best. Upon their recommendations, I was changing strategies along the way to find the right one in the end. They stayed on top of things, communication was smooth, clear, frequent, and I felt that they were trying their best to fight for the interest of their client. In a stressful period and situation for me, Jamie and the team were not only bringing me hope and peace, but also managed to get the best possible deal for me in a difficult market. I could not recommend them more!

Great experience renting with Paramount. Harry was amazing from start to finish, patient and guided us seamlessly over all the hurdles. Defo recommend

Great renting experience with them. Sandro and team were awesome!

Jamie at Paramount was excellent throughout our purchase of a flat in West Hampstead. He kept us updated at every stage and really helped to smooth over the back-and-forth on a few contract points with the seller's side. He was always quick to respond and clearly worked to keep things moving forward, which made a real difference during what can be a stressful process. We'd happily recommend Jamie and the team at Paramount to anyone buying in the area.

Olly and Jamie were absolutely wonderful - from helping land the offer to recommendations for surveys and solicitors. I have an overall extremely positive experience and would work with them again any time!

Jamie and the team were really helpful with my recent property sale. We ran into various issues (none due to Paramount) and they kept me updated, chased things up, kept things moving and ultimately got me the sale I wanted.

Wiktoria is such an amazing and diligent person to work with. I had a few situations with my flat and she made sure to continue chasing the issues until everything was done. She is also just very kind and also very empathetic!

Jamie and Ollie at Paramount in West Hampstead were brilliant throughout our recent sale, from valuation to completion they handle each step with excellent attention. A pleasure to navigate a big process together.

I’ve had my flat managed by Paramount for years now and have never been disappointed. Holly, Wiktoria, and Isabella have been wonderful—always proactive, helpful, and swift to respond. So grateful to them and to Spencer for everything.

I just move here from NYC and was incredibly nervous about the renal process etc. Paramount Properties and Harry (Head of Tenancy) were incredible!! I'm beyond thankful and grateful for the efficient and smooth process, his clear communications, his kindness, patience and quick responses to my many questions...I couldn't recommend this company & Harry more. Not one hiccup. This expat American girl is very, very happy. Thank you Paramount and thank you Harry. (insert heart emojis)

Had the best experience with Paramount Properties. I worked alongside Dani and Isabella who were equally helpful and only ever a phone call away. Would highly recommend their service and go through them again myself in the future. 10/10

Have worked with Paramount for all our property requirements for well over 30 years and, they have always delivered. A decent company with decent people. A huge thank you to Jamie and Niall for our recent sale. Highly recommended.

Five stars! Dexter and Isabella made the entire process of finding a flat and navigating every single step incredibly easy. Their communication was excellent—they always answered my emails fast. I felt completely supported the whole time and I am very happy with their service.

Very friendly from day one. Good honest tour of the property, simple signing and reference process, and very responsive. The few maintenance needs once we were moved in were handled very efficiently by the property management team. Harry is our contact and has been super - highly recommend using Paramount over the likes of Foxtons and Marsh.

I've been working with Paramount for many years, and once again they exceeded my expectations. They recently sold my house with ease and, despite the challenging market, managed to achieve my full asking price in less than a week! Jamie was outstanding throughout the entire process. He handled communication between the buyer, the solicitors, and myself effortlessly, keeping everyone informed and ensuring everything moved forward smoothly. He was always respectful, attentive, and incredibly responsive. His regular updates took a lot of the stress out of selling and gave me complete confidence that everything was under control. I wouldn't hesitate to recommend Paramount to anyone looking to buy or sell a property.

We've been dealing with Paramount for 15+ years, using their letting and management services. The team have always been helpful and pleasant to deal with, and reliable and professional. Recently they also project-managed a major refurb of the property including overseeing structural work and roof repair as well as refit and redecoration, and again the Paramount team was patient, helpful and very professional. Thanks to Daniel George for the project management, Dexter Franklin Beck for the re-letting and of course to Spencer Lawrence who has been there since the start (for us) in 1999 and remains really helpful and nice to deal with as always. Thanks guys.

Having appointed Paramount Properties I put my trust in them to handle the sale of my apartment. I was delighted with their service and particularly the tenacity and dedicated approach from Jamie who is their lead sales consultant at their West Hampstead branch . I highly recommend them for their professionalism and in depth knowledge of the local area. Jamie's experience and application was essential in the successful outcome and sale

I can't recommend Paramount highly enough. We had previously listed our property for sale with one of the soulless corporate giants, paying a high commission, only to be stuck in a 12-week contract without a single viewing. It was a disaster. The moment we switched to Paramount, everything changed. Niall visited the property and got it on the market quickly, Jamie managed the viewings brilliantly, and Suzanne pushed the sale through to completion. Communication was constant and refreshingly straightforward throughout — we even had a group WhatsApp with the whole team, so we were never left wondering what was happening. Our sale wasn't straightforward, and the buyers' solicitors were difficult at times, but Suzanne kept pushing things forward and gave us regular updates. She helped us stay sane throughout a really stressful process. Niall, Jamie and Suzanne (and I'm sure everyone else are Paramount) are a fantastic team. They restored my faith in estate agents!

After several years of trying to sell my property, I was fortunate to have Jamie Jacobs handling the sale. He was professional, proactive and an excellent communicator throughout, keeping me informed at every stage and dealing calmly with every challenge that arose. His advice was always honest and sensible, and I felt he genuinely cared about achieving the best outcome for me. Thanks to his persistence and hard work, the sale was finally completed. I wouldn’t hesitate to recommend him to anyone looking for an estate agent they can trust. Thank you for everything.

We originally bought our house with Paramount, and then 5 or so years later sold our house through Paramount. Niall and Jamie were extremely responsive and pushed both sides to exchange/completion which is always appreciated. They helped us pick between renting and selling and they came across genuine and wanting the best for us versus some others who came across as only looking out for themselves. These guys were class and we'd definitely pick these guys again in future.

Superb property management

I’ve been working with Paramount from 2009 when they sold me my flat, through becoming a landlord in the last few years and the service has always been excellent. They deservedly have a great reputation locally, too. Friendly, knowledgeable team who listen to what you need and help in any way they can. Recently Sarah has been a star, helping find new tenants within 3 weeks of the previous tenants serving notice so the void period is negligible. Thank you!

They are non professional and I don't suggest their services sorry to say but I am unsatisfied

Paramount Properties provided a fantastic service from start to finish throughout my purchase. Ollie initially showed me the property and took the time to answer all my questions, demonstrating a level of professionalism and experience that I simply did not encounter with other estate agents. Jamie then took over the process. He was highly professional throughout, calm and reassuring when needed, and always available to answer my queries. His communication was clear, and he made what can often be a stressful process feel far more manageable. I am thoroughly satisfied with the service I received and cannot recommend Jamie and Paramount Properties highly enough.

Excellent service from Paramount Properties. The team was professional, responsive, and supportive throughout the sale of my property. Jamie was fantastic from start to finish—professional, approachable, and always happy to answer my questions. I really appreciated his support and would highly recommend him to anyone looking for a reliable and trustworthy estate agent. Thank you to Jamie and the team for making the experience so positive.

We have recently purchased a flat in West Hampstead through Paramount Properties. Jamie was always available and responsive to our queries, even when he was away on holiday. Conveyancing is pretty slow and can be stressful and Jamie was proactive in following up with the solicitors and keeping things moving and on track. I'd recommend Paramount for buying or selling in the area. Thanks for all your support.

Great support and constant communication from Jamie and team when selling my flat. Would highly recommend to others looking to sell.

Alessandro and the rest of the paramount team, were fantastic and very helpful throughout our entire tenancy. Would 100% recommend using paramount!

I had a very positive experience with Paramount throughout my 2 year tenancy. Sandro was very responsive whenever we had an issues/problems

Brilliant property management service. Huge thanks to Alessandro for being helpful, communicative and responsive to a Landlord's needs.

We sold our flat in Swiss Cottage with Paramount in April this year and were pleased with the honest feedback and expectation of sale price. We ended up with offers really quickly. Particular thanks to Jamie for all his help and support - definitely recommend working with Jamie and team.

Jamie was fantastic representing my interests as well as the sellers brilliantly. He was always fast to respond and communicated everything clearly the whole way through. As a first time buyer, he took time to explain the process to me and gave good, honest advice the whole way through. He also clearly has a strong network and introduced me to great solicitors

Paramount looked after my property for over 10 years. I really appreciated their efficiency in managing it and making sure any issue (and all the necessary gas safety, electrical checks etc) were taken care of promptly. I must give a special mention to my most recent property manger, Alessandro (Sandro) Lucatello, who was not only super friendly and a real pleasure to deal with, but excellent at getting things organized, dealing with the back & forth that can sometimes occur with more complex projects, and making sure everything was handled with as little stress on me as possible. He did everything with a great attitude which really makes a difference. Overall a great company, would highly recommend

Purchased through Paramount, good process guided well by Jamie Jacobs !!

I have had a great experience buying through paramount. Jamie was attentive to any queries I had during the conveyancing process and communicating with the seller to negotiate terms during the process. Jamie also pushed to get things resolved in a timely manner where he could.

We would like to express our sincere gratitude for all the help and support we received. When we moved into our new home, it was very important for us to have professional guidance and assistance throughout the process. The team and especially HOLLY was extremely friendly, helpful, and always ready to answer our questions. Thanks to their support, our move as a couple was much easier and less stressful. We truly appreciate their kindness, efficiency, and dedication to providing excellent service. We highly recommend this company to anyone looking for reliable support when moving to a new home. Thank you for making our experience smooth and comfortable!

I highly recommend Paramount Agency. They have been excellent throughout the entire process. Holly was fantastic in helping me find the right flat, and the team has been great at dealing with any issues that have arisen. They are always quick to respond and resolve matters efficiently.

I have just completed on my first property purchase with Paramount, and the support I received made the process much easier. Jamie and the team were incredibly helpful throughout and always quick to respond. Despite some hold ups along the way, they were quick to jump in, chase up responses, and help get the purchase over the line. Highly recommend!

I had an excellent experience working with Jamie. From start to finish, he was incredibly helpful and consistently proactive, always staying one step ahead throughout the entire process. His suggestions and recommendations were thoughtful, well-informed, and genuinely valuable, and he was always super responsive whenever questions or issues came up. Jamie’s professionalism, attention to detail, and commitment made a huge difference. It’s honestly fair to say that without his guidance and persistence, the completion wouldn’t have happened. I’m extremely grateful for all of his hard work and support. I would highly recommend Jamie to anyone looking for a reliable, knowledgeable, and dedicated real estate agent. Thank you!

The Agent here is responsible and willing to help us to solve many problems, especially Jamie, he is willing to assist us in a few tours and help us to make the final decision

High quality agency Very professional Would highly recommend.

I had a great experience working with Jamie during my purchase. He was professional, responsive, and kept me updated throughout the process. Communication was always clear, and he did a good job of keeping things moving and providing updates when needed. As a first-time buyer, I appreciated his help in navigating the process and answering any questions I had along the way. Great experience overall, thanks Jamie!