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At Paramount we believe our service is second to none, but don't take our word for it - read for yourselves what our valued customers have to say

Shayne and Barbara

Both Barbara and I wish to thank Paramount Lettings and the Maintenance Team for 11 years of hassle-free living. The property has been always maintained to a high standard and all dealings with the letting team have been professional.


I write as an agent, involved in a chain (on the sale of a flat), working alongside the team at Paramount (at initial stages, with Lionel Stoll; then-continued with Robert Lazarus). Very impressed with Paramount's services. Lionel's communication was extremely professional, keeping us up to date with the progress. Robert helped greatly before the exchange, working with us to accommodate in terms of various arrangements that helped the deal go through. Thank you and best wishes for further successful transactions and happy clients/buyers!


Kate and Dexter (Paramount Properties) were excellent in helping me secure a flat - they were efficient, communicative and personable at all times. I was very satisfied with the service and I know if ever I (or anyone I know) need another place, I'd be reaching out to them! Plus, the little welcome gift on arrival was a lovely surprise. Thanks guys!


Spencer - thanks for all your help and patience over the years. Joining paramount has helped improve my working life to no end, and its thanks to you and your team.


We have had an extremely smooth and enjoyable two years at our property. From the move in through Look Property, to our communications with yourself, we have had a top class service. I am grateful to both yourself, Paramount and also the landlord for being prompt, informative and flexible. It has been reassuring having someone to contact directly if we have problems and also the use of the app has also been a useful and simple way of reporting any issues. Any issues we have had have been promptly resolved without any need to chase for updates. Thank you for doing a great job!


Hollie has an exceptional ability to manage complex problems and competing priorities, in a calm, professional manner. She has an in depth knowledge of operational process and is an excellent ambassador for the Paramount. She is highly skilled at negotiation and maintains a pragmatic approach to problem solving, demonstrating patience and persistence throughout. Earlier this year, everything seemed to go wrong with our property: Hollie took the reins, dealt with the remaining crisis and put in place a longer term strategy to address the underlying issues with different stakeholders. Hollie and the team at Paramount are an absolute delight to work with.


I used Paramount Estate agents to sell my property in West Hampstead recently and found their two agents Robert Lazarus and Peter Gobey very efficient, always polite and realistic over any issues that occurred. They were excellent at communicating via phone, mobile and email. My property was also with two other local agents but Paramount had by far more site visits from potential purchasers, and I would use them again with no hesitation.

Sam and Melissa

Moving into our first tenancy as a couple couldn’t have felt any more smoother as a transition through Paramount. Adam Wright and Lucy Robins were extremely helpful, informative and responsive throughout the process, from time from first (and second) time viewing the flat to moving in day. The standard of the flat throughout is to a very high level and we felt overjoyed when we got the keys. Thoroughly recommend using Paramount to anyone for their professional and personal customer service.


We are absolutely delighted to have found our new flat through Paramount. As a group of young professionals who are new to renting, Paramount have assisted us from start to finish, always responding efficiently and with a friendly and helpful approach. We are particularly grateful to Oliver Gorman and Lucy Robins who completely took away the stress of finding and securing the property. Highly recommend!


When my flat in West Hampstead was up for renewal Lucy and Oli Gorman went straight into action . Within days I had a choice of tenants and knowing how meticulous I am they went about professionally ensuring that every detail was taken care of limiting any pressure on myself when the new tenants moved in. I have been a landlord for some 20 years in the area and have no hesitation in recommending Paramount and their team of highly motivated and professional individuals.


Our experience of Letting a residential property from Paramount can only be described as Excellent. The quality of their service was excellent. I have experienced pretty bad service with property agencies in London. However Paramount I can highly recommend, both Simon I were given smooth, excellent and professional help by Oliver and Lucy.


Dear Lionel, Simon and I would like to thank you very warmly for all the support and assistance you have given us during the sale of our property. You have been absolutely tireless in pushing the sale through, smoothing out issues and any potential hold ups and keeping everything on track. You more than anyone has kept the momentum up, and have done so with great grace. We feel Paramount, and you personally, have given us excellent service. Thank you so much!

Rafael & Karolina

Great service by the Paramount team, with special commendations to Katie and Adam. The whole process was made easy and stress free, from the application to the contract signatures. Thank you both so much for all the hard work, we are truly happy to be in our new home :)


Thank you for providing such a wonderful service to us throughout the past 20 years :)


Both Lucy and Dexter were extremely helpful and responsive during the whole moving process. They also checked in with me several times after I had moved in to make sure everything was in order. All in all, a great experience!


Paramount took on the management of my house after having experienced innumerable problems with my previous agents. The tenants were so unhappy with the situation, that they were considering moving. There’d been a lack of communication and works that needed to be done were either not being done, or were taking far too long. Understandably, I was deeply concerned and came to Paramount. As a result of my bad experience, I was somewhat sceptical even though they’d been personally recommended to me. In all honesty, to date I have nothing but praise for the company. The team have undertaken all the outstanding works and completed on schedule taking into account both my concerns, as well as those of the tenants. They have communicated with me on a regular basis, consulting with me on the works that were required, keeping me updated on progress and generally staying on top of everything. I am greatly relieved to have at last found a company that operates with such professionalism.


Lionel, I can't repeat enough how thankful I am for all your support - honestly, it's been a pleasure and, to back Marina's words, you were (and is) absolutely the best! Thanks so much for all your help! THANK YOU! Wish you an amazing week-end ahead!


First Class Service! Thank you Paramount! I have been renting from Paramount since 2010 and consider my flat my home. I absolutely love the flat and have the most amazing time here. Everyone at Paramount Properties has been truly fantastic over the years and I have always felt that they have been there for me when I have needed anything, at any time. Their responses are prompt, they deal with queries immediately and they manage properties professionally. The agents and maintenance team are amazing and their service is first class. I cannot imagine any other agent being as efficient.


I am taking this opportunity to thank you [Soroush] for the highly professional service I received from you recently in selling my flat at Belvedere Court in Willesden Green. I could not ask for a better and more reliable service. You have worked tirelessly during the whole process in dealing with both seller and buyers and their solicitors. I have no doubt that your intervention led to the matter reaching its successful conclusion. I appreciate all you did and I am very proud to have known you. Like you said, you have exceeded all expectations!

Gordon Smith

What I really like about working with you and the whole team at Paramount (including Chloe, Hannah and Jason) is the reliability of the service you offer. I’m confident that you all understand your roles and are motivated to do them really well. For me, working with trusted partners is critical and I feel reassured that you will do your very best to be fair to both me and the tenants thereby delivering great service. So, many thanks for your commitment and I’m looking forward to working with you long into the future.

Xu Hao

We have had some very frustrating experience with previous agents. We are so glad we found Paramount. Paramount has been very professional, keeping us informed with work progress throughout, even during weekends and evenings. We are very impressed with the service provided so far. Paramount has arranged painting for us and the job has been done beautifully. And we are grateful with the discount on works that Paramount managed to negotiate for us. Unlike our previous agent, Paramount has always been fantastic in communication, even during holiday time. Paramount certainly receive the best agent award for a good reason. I wish we found Paramount years ago!

Jane Monnery

I originally bought my flat through Paramount near twenty years ago, and after a short spell living there myself, have used Paramount's services ever since to rent it out for me and I honestly couldn't recommend them more highly. They are complete professionals, as are all the third party contractors they introduce to maintain and keep my property updated. As I no longer live locally, I feel very fortunate to have a company in whom I can have complete trust to make sure that my property always meets current rental regulation standards, and who's advice I can rely on to make necessary investment on updating requirements to ensure that it is rented out at a competitive market rate to reliable and respectful tenants.

Helen Roxburgh

It's been a pleasure to work with Paramount on having my flat redecorated and prepared for market. Spencer and the team gave the apartment a thorough assessment and made lots of helpful suggestions about what could be improved, and spent time working up a plan with me that would suit my budget and my time frame. I'm really pleased with the results, and also the way Paramount and their contractors communicated regularly with me about the refurbishment work as it was ongoing, especially as I am currently overseas. But they were extremely reliable and trustworthy, and I would be very happy to recommend them.

Daniel G

I think you were all fantastic, really efficient and quick and clear and I trust your guidance. I appreciate that although its probably only a tiny bit of business for Paramount, Spencer picked it up quickly and made it easy for me to get my flat legal and rented, at a difficult time for me.


Lucy and Oli have been GREAT. Super responsive and helpful. Would definitely recommend Paramount Lettings!


Having recently sold our property with Paramount, I would like to say a big thank you to Robert Lazarus. He read the market accurately, found the perfect buyers and kept us well informed along the way. I would strongly recommend him and Paramount to anyone looking to sell.


I have been so impressed with the care, professionalism and standard of service I can happily recommend Paramount. Under great time pressures, Dexter and his team kept their cool and quickly identified high quality candidates as potential tenants. As soon as the tenants were agreed the referencing and contract department immediately began to progress due diligence and contract processes. Within 2 weeks tenants were confirmed and within 4 weeks they had moved into the property. I now have a single contact and dedicated property manager who will assist me throughout the tenancy agreement and aim to ensure our lovely tenants enjoy the experience of staying in our home. The quality of tenants and standard of service is particularly important to me as I am currently working between the US and the UK and need to be sure our family home is well looked after in that time.

Kim Walker

Paramount West Hampstead absolutely deserve all the awards they receive! They are simply outstanding in their professional and intelligent approach to estate agency. Soroush patiently answered all our questions about the service that Paramount would provide in selling our house during his initial visit. He explained the marketing strategy that the team would adopt and justified his approach with data based on property sales in our area. He was absolutely right because we received an offer we were very pleased to accept within 6 weeks. Particular thanks to Soroush and Lionel who were brilliant with us and potential buyers and kept us well-informed throughout the process.

Evie Ploumpidi

Exceptional Estate Agents. From the first meeting with Soroush we have been presented with dazzling facts about the speed of the sale and team achievements. All very true - lightning speed in finding a buyer, exceptional management by Lionel to complete the sale within a few weeks. We cannot recommend them enough - they have been outstanding. Soroush, Lionel, thank you for your high professionalism and top quality services.

Evin Hipple

Great experience - Dexter our letting agent and Richard our property manager were very helpful! The whole process of sorting out the contract and getting the inventory was easy and they've been quick to respond to questions and requests since we moved in. Would definitely recommend them!

Kiran Kaur

Paramount Properties in West Hampstead are perfect! I have been in London for over 3 year after moving from the Midlands and Dexter from Paramount Properties helped me with my first rental in 2015 and was amazing start to finish! No hard sell, no pressure, everything sorted within 1 week and his communication is fantastic! Unfortunately my previous landlord changed agents so I have been with other agents for a few years who have nothing on Paramount! 3 years later on and Dexter has now helped me to secure another rental property and again has been so helpful, professional and just amazing! Within the past 24 hours he secured a viewing, answered all my questions, helped to get my offer accepted and kicked off the referencing process! Dexter’s communication is brilliant which makes the process so easy as he will just text or call for any information he requires or to provide updates and he is so easy to speak and deal with so I have full confidence he has everything sorted on his end. I rented with Paramount for 6 months in 2015 and compared to the other agents I’ve used, no-one comes close to Paramount’s efficiency, professionalism, communication and helpfulness. Dexter goes above and beyond and is genuinely a really nice guy so it feels like an old friend helping! That’s itself speak volumes! Jason will be helping me with the paperwork going forward and I equally have full confidence in him and his help going forward. I can’t recommend Paramount and Dexter enough and just want to thank them for securing me my perfect rental property!

Josh Glover

Paramount were a great help throughout my tenancy - very good and quick communication at every stage! Katie Wood was particularly helpful and kind during a change of contract for myself which she constantly kept me updated and informed. Was a pleasure having her help me! Highly recommend Paramount, best agents that I have used since living in London.

Neel Patel

We recently instructed Paramount Properties to help sell our flat in West Hampstead, and Soroush and his team were a pleasure to work with throughout the whole process. Having carefully appraised our flat, we had an offer shortly after putting the property on the market, and Oliver was always available and helpful throughout the sale. I would definitely recommend Soroush, Oliver and their team, and would work with Paramount Properties again for any future property sales.

Richard Rulach

Chloe, Katie and Jason did an amazing job helping us find our new home. Every query was answered in minutes, every issue was resolved even quicker! I can’t recommend them enough!

Tom Lyall

Outstanding commitment from Lionel and the Paramount team to find us a wonderful home and help it be a hassle free experience. Highly recommend their first class experts.

Kate Hernandez Lynn

Just a quick note to say that Dipak’s team (Jay, Kalpech etc) have been amazing helping me move and sorting out 94A. I have made great progress so THANK YOU VERY MUCH!

Lynn Evertowski

Amazing experience with Aaron, Katie, and Jason!!!! Aaron found me an awesome place – from start to move in was only 7 days. He is professional, efficient, and knowledgeable. Katie and Jason quickly moved me through the paperwork process. I would highly recommend the Paramount team!

Ashleigh Mackenzie

My husband and I have been very impressed with Paramount Properties: we have found Robert's team to be intelligently proactive in their search for the right buyer for our home; consistently motivated; knowledgeable about the market and at a personal communication level both helpful and accessible. We feel we have been provided with a very high standard of service. I strongly recommend them to anyone thinking of selling their home in the area.

Matt Gornall

Had a great experience with Paramount after trying several other estate agents in NW London. It was very apparent that they genuinely cared and made the whole process very straightforward. Special thanks to Chloe and Jason who helped us secure a great property and were on hand to answer our queries at all times of the day/night. We would recommend Paramount to anyone looking to let, our experience was wholly positive. Thank you Matt & Lucy

Abigail Schoenheimer

Great to deal with – everything went super smoothly!

Adam Stevens

We dealt with Tony from Paramount throughout the purchase of our first home! He helped make the process easy but also provided clarity at every stage. He was also always available and responsive when we needed questions answered, and even met us several times after the initial viewings for various reasons to support the purchase. Top service, friendly and helpful. Thanks!

Ulf Schaetzel

Worked with Paramount for 4 years now – excellent experience with lettings and property management. Successful, good advice as well as quick and reliable. Amber Murray from Property Management made some necessary works easy and hassle-free for a landlord from abroad. Highly recommended! Moving on to Sales now –watch this space…

Marina Sp

Great overall experience when looking to rent a property! We did our viewings with Adam who was very helpful throughout the process and once our offer was accepted Jason helped us with arranging paperwork details. They were both very professional as we did not face any of the standard bad practices often met in market and we would definitely recommend them!

Neil Calow

Tony and the gang at Paramount were fantastic, skilfully negotiating what turned into quite a complicated sale process, offering prompt and expert advice at very turn. Nice guys to boot.

Sarah Al-Jilaihawi

Lionel helped me to purchase and, 2 years later, sell a one bedroom property in West Hampstead. He has always been personable, reliable, professional and supportive throughout the process and I thank him for all of his help.

Kay Kornitzer

During the purchase of our flat in West Hampstead, we received a highly professional, exceptional service from Lionel Stoll and his colleagues at Paramount. Lionel’s extensive experience in the property market, coupled with his adept negotiating skills and complete dedication to his work, made purchasing a property extremely straightforward. I’d have no hesitation in recommending Paramount Properties to anyone purchasing or selling a property… a 5 star service!

Danielle Myers

Without a doubt the best estate agency I've ever come across. From start to finish Lionel was brilliant; professional and trustworthy. Buying a place in London is daunting, especially if you aren't from here, but he made the process so simple. If you want an estate agent that gives estate agents a good name, go to these guys.

Ivan Virabyan

This agency provided much better service compared to others. We wanted to have a cat in the property, and this was negotiated in a few hours. Also I like the ability to pay deposit and sign contract online. Special thanks to Adam Wright and Jason Pevovar for helping us during the process, everything was smooth and they were really pleasant and helpful. We are very excited with our new home!

Viviana Fain Binda

Tony Mixides is a very enthusiastic agent and his interest in our property was impressive. He clearly enjoys his work and is very good at it. When accompanying prospective buyers he furnished them with the correct information about the house which he clearly had at his fingertips. As I work from home I could overhear the conversations he had with them and he had evidently done his homework about our house. A most impressive young man! Robert was also a big help getting the transaction through!

Lucy Deng

We recently purchased a property through Paramount Properties and we were very impressed with the agent selling the property, Lionel Stoll. Lionel was responsive throughout the purchase process and was instrumental in assisting the communication between the parties. We would highly recommend Lionel and Paramount.

Rania Hameed

Had a great experience overall renting a flat via Paramount, Chloe and Jason were really helpful and friendly. Would recommend Paramount to others

Anabelle Selby-Hele

Dexter and Natasha… what can I say, other than you are both amazing, professional, beyond helpful, and essentially made the nightmare that is flat hunting/procurement an absolute breeze!! Thank-you for all your friendly assistance and constant support. It was my first experience with Paramount Properties, and you two have not only generated considerable positive word-of-mouth on my part, but have in turn made me confident of where to go with any property related business in the future. Massive thanks from Annabelle and Ant :)

Nadeem H

Great service from Ollie, Lionel and the team. They marketed our property efficiently and were able to secure a buyer quickly. They stayed in touch all the way through to completion. They were always professional and helpful.

Mike Hadwin

The team at Paramount did a great job for me as a first time landlord. They managed the process carefully and succinctly from start to finish explaining the steps along the way. The teams customer focus meant that everything went well and when I made any request or query this was responded too very quickly. West Hampstead is lucky to have such a great Estate Agent. I would highly recommend them having both bought a property from them and now as a landlord. First class service.


Excellent agency with high quality and efficient service. Aaron is a star - professional and knowledgeable as he showed me a selection of available properties. Thanks to him, I was in a new flat within days. Also a big thanks to Jason, Natasha, and Steven, who managed the process smoothly and handled any issues immediately. Great team.

Simon McLoughlin

We were pleased with the service we received from Paramount. Our flat was well marketed and a sensible sales strategy was adopted – the agents were realistic about price in a difficult market. Oliver Gorman, in particular, did a great job managing what was, at times, a tricky chain (including some very unresponsive solicitors) and was unfailingly available on both phone and email.

Vlad Romanenko

Thanks to Chloe and Jason we were able to quickly find the flat for rent, prepare all the documents and finally check in, though we have just moved to London. Definitely recommend Paramount for anybody who is looking for accommodation.

Rita Vaz

Thank you for all your support Dexter and for answering all our questions during the viewing (and afterwards too!). Everything was so straight forward, We look forward moving into our new home :)

Raymond Taylor

I recently instructed Robert Lazarus to sell a 3 bedroom duplex apartment in Kilburn. It was an unusual property in that there are not many other flats of this size and therefore not straightforward to value. We interviewed several agents and I thought that the advice given by Paramount as to how to price the property was clear and sensible whereas the advice given by other agents seemed more designed to win the instruction than achieve a sale. I am pleased to say that we found a buyer very quickly and have now exchanged contracts. I have no hesitation in recommending Robert and Paramount very highly.

David Henson

Best agent I have ever used for purchases, sales and rentals. Always go the extra mile and do things over and above what you expect. Made a recent sale happen against tough deadlines and even organised house clearance.

Amy Kufour

I have used Paramount several times over the last few years and I can honestly say that they have changed the age old perception of Estate Agents for me. The team are professional, thorough and made each experience stress free. Spencer in particular is an absolute delight to deal with, going above and beyond at every step and his advice and knowledge is second to none. I have recommended Paramount to several friends and work colleagues who have all had positive experiences. I would recommend them without question.

Ico Orozco

We have been really lucky to find Paramount Properties. All staff was really friendly and helpful. We worked mostly with Jason and Dexter, who were really kind and professional. If we have to find a rental home again, we will not hesitate to return to Paramount.

Guillem Santapau

Paramount are by far the best letting agents I have ever dealt with. I have recently rented a flat with them and they have been incredibly helpful and nice with everything. I would like to address special thanks to Dexter, Jason and Reagan for their outstanding costumer service. Thank you, keep up the good work.

Becky Craig

Paramount were very prompt and efficient in helping us sort out our flat and the process was very straight forward. Dexter was very helpful with all of our inquiries and made the whole process very easy to understand.

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