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Reviews

Why do so many people recommend us? Check out our Google reviews to see for yourself!

Google Reviews

Basundhara Dutta

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29 October 2026

Harry and the team were super helpful in ensuring a smooth tenancy substitution process for our flat! We have been in the flat for a few years and this was the smoothest process to date.

jonathan green

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29 October 2026

I have been working with Paramount for many years now and have only good things to say. In the last 12 months - not the easiest market by any means - they have sold 4 flats for me, relatively stress-free. Jamie worked very hard to market these correctly, achieve good prices and follow through diligently with all sales progressions. In particular, his speed of response and communication throughout have been excellent. I can unreservedly recommend Paramount to landlords, tenant, buyers and sellers.

Raegan Allen

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29 October 2026

Amazing experience from start to finish! I am an expat so the rental process in London is always a bit challenging for me, but the team at Paramount helped everything go smoothly despite many hiccups on my end. Holly and Isabella were incredibly patient and kind and made the process feel a lot less stressful for me. I would certainly work with Paramount again!

John Lewin

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11 May 2018

I have used Dexter- a-1st class letting agent at Paramount for over 12+ years He is a most hard working , hands on professional who has a great knowledge & feeling for the letting market He is always courteous ,v obliging & is a superb example of effeciency & invariably works well beyond his remit eg giving advice re upgrading / enhancing on properties he handles for me highly recommended October 2026. I have no hesitation in recommending him whole-heartedly

Yaroslav Magnus-Hamblett

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22 October 2026

We've rented our flat through Paramount, dealing with Dani and Isabella. We found both of them to be very proactive and responsive. There is a fair amount of paperwork involved. It was very good knowing thay everything was done by the book. Thank you Paramount

Chengcheng Hua

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13 October 2026

I’m extremely grateful for all their help and support throughout my property purchase. Thanks to their professionalism andefficiency. Thank you Martins, thank you Oliver, thank you Amber and thank you Ollie! They were always very responsive to my emails, kept me updated throughout the process, and proactively helped move everything forward. I really appreciate their hard work, dedication, and excellent communication. They made the whole experience much smoother and less stressful. Thank you so much for everything! I would highly recommend their services!

A Phillips

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8 October 2026

Damn good. Really damn good. In less than 10 days, the paramount team transformed the rental flat, photographed and video’d the property, had it listed, shown and procured an asking price offer with deposit received. BAM! They have literally paid for their own fees. Highly recommended.

Marina Herranz

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5 October 2026

We had such a great experience with Dexter and the team! We were looking for a flat in London remotely from Scotland, which could have been a really stressful process, but Dexter made everything so easy. He was incredibly helpful, quick to respond, super accommodating with viewings and always happy to help with any questions or requests. He was also really personable, which made the whole experience feel so much more enjoyable. We’re absolutely delighted with our new home and really appreciate everything Dexter and Isabella did to help us get there. Excellent service from start to finish — highly recommend!

Maureen Heydon

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3 October 2026

Excellent service from Jamie in selling my flat. Kept close to how things were progressing and got involved in following up with key contacts - purchasers, legal team and others. Highly recommend if you are selling your property.

Raffaele Ruocco

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30 September 2026

Bought our flat in West Hampstead with Jamie's help, all went well and the process was nice and smooth! Thank you very much!

Martin A.

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27 September 2026

Paramount did a great job handling our sale from start to finish. The process ended up being more involved than expected, but they stayed engaged throughout, kept things moving and provided a great deal of support when it was needed. A particular shout out to Jamie and Ollie, who ran the process and were excellent throughout. They were responsive, practical and proactive in helping to keep everyone aligned and push things towards completion. Very pleased with the service and would happily recommend Paramount. Excellent estate agents and set a very high bar.

Ben Gurney

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25 September 2026

Jamie and the team have been exceptional with our property sale. We were having little luck until we decided to go with Paramount, who have manged the sale brilliantly and kept everyone informed and relaxed throughout what can often be a stressful process. Highly recommend.

James Spicer

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25 September 2026

Harry and Holly were exceptionally helpful throughout the whole move in process. Any questions answered quickly and in detail. Overall, very lovely people to communicate with.

Jack Angelides

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24 September 2026

People who care show the initiative and go the extra mile. Recommend without reservation

Aviva Emery

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20 September 2026

Excellent service. Very helpful and always available for any questions.

Alexander Karolev

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17 September 2026

I had to sell my flat in West Hampstead in what ended up being one of the worst markets for a while. It took over a year and along the way I kept adding (and subsequently removing) other agencies but Paramount was the one constant - from beginning to end. Why I stuck with them? Jamie and the team at Paramount were exceptional every step of the way - they never lost focus, sympathy to what I was going through and discipline to keep going and doing their best. Upon their recommendations, I was changing strategies along the way to find the right one in the end. They stayed on top of things, communication was smooth, clear, frequent, and I felt that they were trying their best to fight for the interest of their client. In a stressful period and situation for me, Jamie and the team were not only bringing me hope and peace, but also managed to get the best possible deal for me in a difficult market. I could not recommend them more!

Phillip Williams

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16 September 2026

Great experience renting with Paramount. Harry was amazing from start to finish, patient and guided us seamlessly over all the hurdles. Defo recommend

Akshay U

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15 September 2026

Great renting experience with them. Sandro and team were awesome!

E H

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11 September 2026

Jamie at Paramount was excellent throughout our purchase of a flat in West Hampstead. He kept us updated at every stage and really helped to smooth over the back-and-forth on a few contract points with the seller's side. He was always quick to respond and clearly worked to keep things moving forward, which made a real difference during what can be a stressful process. We'd happily recommend Jamie and the team at Paramount to anyone buying in the area.

Lucija Borko

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7 September 2026

Olly and Jamie were absolutely wonderful - from helping land the offer to recommendations for surveys and solicitors. I have an overall extremely positive experience and would work with them again any time!

Rachael

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6 May 2025

Jamie and the team were really helpful with my recent property sale. We ran into various issues (none due to Paramount) and they kept me updated, chased things up, kept things moving and ultimately got me the sale I wanted.

Georgia Green

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24 August 2026

Wiktoria is such an amazing and diligent person to work with. I had a few situations with my flat and she made sure to continue chasing the issues until everything was done. She is also just very kind and also very empathetic!

andy wells

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24 August 2026

Jamie and Ollie at Paramount in West Hampstead were brilliant throughout our recent sale, from valuation to completion they handle each step with excellent attention. A pleasure to navigate a big process together.

Jo Ampil

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23 August 2026

I’ve had my flat managed by Paramount for years now and have never been disappointed. Holly, Wiktoria, and Isabella have been wonderful—always proactive, helpful, and swift to respond. So grateful to them and to Spencer for everything.

Rose Gold

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20 August 2026

I just move here from NYC and was incredibly nervous about the renal process etc. Paramount Properties and Harry (Head of Tenancy) were incredible!! I'm beyond thankful and grateful for the efficient and smooth process, his clear communications, his kindness, patience and quick responses to my many questions...I couldn't recommend this company & Harry more. Not one hiccup. This expat American girl is very, very happy. Thank you Paramount and thank you Harry. (insert heart emojis)

Archie Durrant

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18 August 2026

Had the best experience with Paramount Properties. I worked alongside Dani and Isabella who were equally helpful and only ever a phone call away. Would highly recommend their service and go through them again myself in the future. 10/10

Ardeshir Matini

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13 August 2026

Have worked with Paramount for all our property requirements for well over 30 years and, they have always delivered. A decent company with decent people. A huge thank you to Jamie and Niall for our recent sale. Highly recommended.

Rona Macleod

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11 August 2026

Five stars! Dexter and Isabella made the entire process of finding a flat and navigating every single step incredibly easy. Their communication was excellent—they always answered my emails fast. I felt completely supported the whole time and I am very happy with their service.

Borja R

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9 August 2026

Fergus Stevens

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9 August 2026

Very friendly from day one. Good honest tour of the property, simple signing and reference process, and very responsive. The few maintenance needs once we were moved in were handled very efficiently by the property management team. Harry is our contact and has been super - highly recommend using Paramount over the likes of Foxtons and Marsh.

Payam Na

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8 August 2026

I've been working with Paramount for many years, and once again they exceeded my expectations. They recently sold my house with ease and, despite the challenging market, managed to achieve my full asking price in less than a week! Jamie was outstanding throughout the entire process. He handled communication between the buyer, the solicitors, and myself effortlessly, keeping everyone informed and ensuring everything moved forward smoothly. He was always respectful, attentive, and incredibly responsive. His regular updates took a lot of the stress out of selling and gave me complete confidence that everything was under control. I wouldn't hesitate to recommend Paramount to anyone looking to buy or sell a property.

Gill & Alastair Henderson

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7 September 2015

We've been dealing with Paramount for 15+ years, using their letting and management services. The team have always been helpful and pleasant to deal with, and reliable and professional. Recently they also project-managed a major refurb of the property including overseeing structural work and roof repair as well as refit and redecoration, and again the Paramount team was patient, helpful and very professional. Thanks to Daniel George for the project management, Dexter Franklin Beck for the re-letting and of course to Spencer Lawrence who has been there since the start (for us) in 1999 and remains really helpful and nice to deal with as always. Thanks guys.

paul LAWRENCE

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5 August 2026

Having appointed Paramount Properties I put my trust in them to handle the sale of my apartment. I was delighted with their service and particularly the tenacity and dedicated approach from Jamie who is their lead sales consultant at their West Hampstead branch . I highly recommend them for their professionalism and in depth knowledge of the local area. Jamie's experience and application was essential in the successful outcome and sale

Ribale Haidar

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3 August 2026

I can't recommend Paramount highly enough. We had previously listed our property for sale with one of the soulless corporate giants, paying a high commission, only to be stuck in a 12-week contract without a single viewing. It was a disaster. The moment we switched to Paramount, everything changed. Niall visited the property and got it on the market quickly, Jamie managed the viewings brilliantly, and Suzanne pushed the sale through to completion. Communication was constant and refreshingly straightforward throughout — we even had a group WhatsApp with the whole team, so we were never left wondering what was happening. Our sale wasn't straightforward, and the buyers' solicitors were difficult at times, but Suzanne kept pushing things forward and gave us regular updates. She helped us stay sane throughout a really stressful process. Niall, Jamie and Suzanne (and I'm sure everyone else are Paramount) are a fantastic team. They restored my faith in estate agents!

Judy Afia

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24 October 2025

After several years of trying to sell my property, I was fortunate to have Jamie Jacobs handling the sale. He was professional, proactive and an excellent communicator throughout, keeping me informed at every stage and dealing calmly with every challenge that arose. His advice was always honest and sensible, and I felt he genuinely cared about achieving the best outcome for me. Thanks to his persistence and hard work, the sale was finally completed. I wouldn’t hesitate to recommend him to anyone looking for an estate agent they can trust. Thank you for everything.

Jonathan Jones

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31 July 2026

We originally bought our house with Paramount, and then 5 or so years later sold our house through Paramount. Niall and Jamie were extremely responsive and pushed both sides to exchange/completion which is always appreciated. They helped us pick between renting and selling and they came across genuine and wanting the best for us versus some others who came across as only looking out for themselves. These guys were class and we'd definitely pick these guys again in future.

Mark Lascelles

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10 April 2018

Superb property management

Abigail Anderson

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10 October 2024

I’ve been working with Paramount from 2009 when they sold me my flat, through becoming a landlord in the last few years and the service has always been excellent. They deservedly have a great reputation locally, too. Friendly, knowledgeable team who listen to what you need and help in any way they can. Recently Sarah has been a star, helping find new tenants within 3 weeks of the previous tenants serving notice so the void period is negligible. Thank you!

Gujjar Ammar

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24 July 2026

They are non professional and I don't suggest their services sorry to say but I am unsatisfied

TP

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28 July 2026

Paramount Properties provided a fantastic service from start to finish throughout my purchase. Ollie initially showed me the property and took the time to answer all my questions, demonstrating a level of professionalism and experience that I simply did not encounter with other estate agents. Jamie then took over the process. He was highly professional throughout, calm and reassuring when needed, and always available to answer my queries. His communication was clear, and he made what can often be a stressful process feel far more manageable. I am thoroughly satisfied with the service I received and cannot recommend Jamie and Paramount Properties highly enough.

Chris -

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24 July 2026

Excellent service from Paramount Properties. The team was professional, responsive, and supportive throughout the sale of my property. Jamie was fantastic from start to finish—professional, approachable, and always happy to answer my questions. I really appreciated his support and would highly recommend him to anyone looking for a reliable and trustworthy estate agent. Thank you to Jamie and the team for making the experience so positive.

Philippa Saint

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24 July 2026

We have recently purchased a flat in West Hampstead through Paramount Properties. Jamie was always available and responsive to our queries, even when he was away on holiday. Conveyancing is pretty slow and can be stressful and Jamie was proactive in following up with the solicitors and keeping things moving and on track. I'd recommend Paramount for buying or selling in the area. Thanks for all your support.

Jack Haynes

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1 July 2022

Great support and constant communication from Jamie and team when selling my flat. Would highly recommend to others looking to sell.

Jack Ayling

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22 July 2026

Alessandro and the rest of the paramount team, were fantastic and very helpful throughout our entire tenancy. Would 100% recommend using paramount!

Marcus Patel

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22 July 2026

I had a very positive experience with Paramount throughout my 2 year tenancy. Sandro was very responsive whenever we had an issues/problems

Maz

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18 July 2026

Brilliant property management service. Huge thanks to Alessandro for being helpful, communicative and responsive to a Landlord's needs.

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