We're proud to have a near perfect 5-star rating on Google with nearly 800 reviews (and counting)! But enough from us - what you want is some honest feedback from people just like you. How do we stack up against other agents? Don't just take our word for it - check out our Google reviews and customer feedback!

Google Reviews

Adam and Madlen were very friendly, quick and professional, we are very happy with our new flat!

Adam and Madlen were very professional and helpful from start to finish.

Paramount were extremely prompt, personal and helpful. They were particularly good at helping us deal with a rather incompetent tenant referencing company. Madlen was our point of contact and I commend her on an excellent job.

We sold our flat through Paramount and were very impressed with the service we received. They marketed the flat well with good photos and a video tour, which we felt helped ensure they were getting the right people through the door for viewings. Lionel was our main point of contact throughout the sale procedure and he was nothing short of amazing. He was fantastic at keeping us up to date with viewings/ feedback and seamlessly negotiated the deal we made on our flat. He played a pivotal role in ensuring our flat sale went through quickly and smoothly, acting as the conduit between the lawyers, whilst always keeping us in the loop. We would not hesitate to recommend Lionel and the team at Paramount

We had an amazing experience with Lionel at Paramount. He offered us great help and support throughout our purchase journey. It was an absolute pleasure working with Paramount!

Read More Google Reviews

Customer Feedback

Paramount have far outperformed on my expectations. Genuinely caring approach, kind and efficient. For the first time in 9 years of renting, I felt like I was a respected ‘customer’, rather than ‘another number’. The London market in particular is full of agencies that don’t care - Paramount sets itself apart by doing so, and by making the process of moving homes feel special, which is what it should be! Thanks Madlen and Dexter for all your help, and especially during these difficult and uncertain times!

Big thanks to the Paramount team and especially Spencer for excellent work on our property. The refurbishment and marketing was done very smoothly. Competent, reliable and responsive, leaving no loose ends. I’m a happy landlord!

I am the owner of a large family property in West Hampstead. Last year I embarked on a major refurbishment project to transform into a modern executive family home, with the intent of letting it on completion of the renovations. I approached Paramount Lettings as a local agent for their input regarding the local market and their expertise on renovations in general. All the staff and especially their MD Spencer Lawrence have been absolutely instrumental in providing advice on client expectations, local market and achievable rent. In all my dealings with letting agents over the past 30 years, Spencer's professionalism and enthusiasm are in a league of their own. Thanks to Spencer's hard work a great tenant was found many weeks before completion and we achieved the target rent despite adverse market conditions due to Covid-19. I would have no hesitation to recommend Paramount Letting's services to any landlord in the local area. Norman, September 2020

We really enjoyed renting with Paramount, and both agree it's the best Real Estate we've dealt with. Very professional, low fees, and lovely staff. It makes an enormous difference, so please do pass on our thanks and good feedback to the team! :)

Spencer - thanks for all your help and patience over the years. Joining paramount has helped improve my working life to no end, and its thanks to you and your team.

Read More Customer Feedback