Reviews

We're proud to have a near perfect 5-star rating on Google with nearly 800 reviews (and counting)! But enough from us - what you want is some honest feedback from people just like you. How do we stack up against other agents? Don't just take our word for it - check out our Google reviews and customer feedback!

Google Reviews

Great service from Paramount in buying a new flat. Lionel was very responsive and professional, and very easy to work with. Would easily recommend.

We recently sold our flat through Paramount and their service was simply fantastic from start to finish. The photos and video they took of the flat were quality and they focused on introducing suitable buyers rather than just high volume. Lionel was our main contact - his attention to detail was superb, he managed the process along the whole way and his dedication was relentless. By far the best agency and agent my partner and I have dealt with in West Hampstead

Lionel has been truly terrific, I cannot recommend him enough! He is professional, friendly, responsive above and beyond what I would’ve expected. He kept me in the loop on everything, responded all my questions promptly and even gave me valuable and pertinent advice when I was confused during the buying process. He has made the process feel so smooth and easy on me. The best agent I’ve interacted with by far and I can’t put in words how grateful I am for all his help. Thanks so so much, Lionel! Andreea

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Customer Feedback

Paramount have far outperformed on my expectations. Genuinely caring approach, kind and efficient. For the first time in 9 years of renting, I felt like I was a respected ‘customer’, rather than ‘another number’. The London market in particular is full of agencies that don’t care - Paramount sets itself apart by doing so, and by making the process of moving homes feel special, which is what it should be! Thanks Madlen and Dexter for all your help, and especially during these difficult and uncertain times!

Big thanks to the Paramount team and especially Spencer for excellent work on our property. The refurbishment and marketing was done very smoothly. Competent, reliable and responsive, leaving no loose ends. I’m a happy landlord!

I am the owner of a large family property in West Hampstead. Last year I embarked on a major refurbishment project to transform into a modern executive family home, with the intent of letting it on completion of the renovations. I approached Paramount Lettings as a local agent for their input regarding the local market and their expertise on renovations in general. All the staff and especially their MD Spencer Lawrence have been absolutely instrumental in providing advice on client expectations, local market and achievable rent. In all my dealings with letting agents over the past 30 years, Spencer's professionalism and enthusiasm are in a league of their own. Thanks to Spencer's hard work a great tenant was found many weeks before completion and we achieved the target rent despite adverse market conditions due to Covid-19. I would have no hesitation to recommend Paramount Letting's services to any landlord in the local area. Norman, September 2020

We really enjoyed renting with Paramount, and both agree it's the best Real Estate we've dealt with. Very professional, low fees, and lovely staff. It makes an enormous difference, so please do pass on our thanks and good feedback to the team! :)

Spencer - thanks for all your help and patience over the years. Joining paramount has helped improve my working life to no end, and its thanks to you and your team.

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