Read our testimonials
At Paramount we believe our service is second to none, but don't take our word for it - read for yourselves what our valued customers have to say
What I really like about working with you and the whole team at Paramount (including Chloe, Hannah and Jason) is the reliability of the service you offer. I’m confident that you all understand your roles and are motivated to do them really well. For me, working with trusted partners is critical and I feel reassured that you will do your very best to be fair to both me and the tenants thereby delivering great service. So, many thanks for your commitment and I’m looking forward to working with you long into the future.
We have had some very frustrating experience with previous agents. We are so glad we found Paramount. Paramount has been very professional, keeping us informed with work progress throughout, even during weekends and evenings. We are very impressed with the service provided so far. Paramount has arranged painting for us and the job has been done beautifully. And we are grateful with the discount on works that Paramount managed to negotiate for us. Unlike our previous agent, Paramount has always been fantastic in communication, even during holiday time. Paramount certainly receive the best agent award for a good reason. I wish we found Paramount years ago!
I originally bought my flat through Paramount near twenty years ago, and after a short spell living there myself, have used Paramount's services ever since to rent it out for me and I honestly couldn't recommend them more highly. They are complete professionals, as are all the third party contractors they introduce to maintain and keep my property updated. As I no longer live locally, I feel very fortunate to have a company in whom I can have complete trust to make sure that my property always meets current rental regulation standards, and who's advice I can rely on to make necessary investment on updating requirements to ensure that it is rented out at a competitive market rate to reliable and respectful tenants.
It's been a pleasure to work with Paramount on having my flat redecorated and prepared for market. Spencer and the team gave the apartment a thorough assessment and made lots of helpful suggestions about what could be improved, and spent time working up a plan with me that would suit my budget and my time frame. I'm really pleased with the results, and also the way Paramount and their contractors communicated regularly with me about the refurbishment work as it was ongoing, especially as I am currently overseas. But they were extremely reliable and trustworthy, and I would be very happy to recommend them.
I think you were all fantastic, really efficient and quick and clear and I trust your guidance. I appreciate that although its probably only a tiny bit of business for Paramount, Spencer picked it up quickly and made it easy for me to get my flat legal and rented, at a difficult time for me.
Lucy and Oli have been GREAT. Super responsive and helpful. Would definitely recommend Paramount Lettings!
Having recently sold our property with Paramount, I would like to say a big thank you to Robert Lazarus. He read the market accurately, found the perfect buyers and kept us well informed along the way. I would strongly recommend him and Paramount to anyone looking to sell.
I have been so impressed with the care, professionalism and standard of service I can happily recommend Paramount. Under great time pressures, Dexter and his team kept their cool and quickly identified high quality candidates as potential tenants. As soon as the tenants were agreed the referencing and contract department immediately began to progress due diligence and contract processes. Within 2 weeks tenants were confirmed and within 4 weeks they had moved into the property. I now have a single contact and dedicated property manager who will assist me throughout the tenancy agreement and aim to ensure our lovely tenants enjoy the experience of staying in our home. The quality of tenants and standard of service is particularly important to me as I am currently working between the US and the UK and need to be sure our family home is well looked after in that time.
Paramount West Hampstead absolutely deserve all the awards they receive! They are simply outstanding in their professional and intelligent approach to estate agency. Soroush patiently answered all our questions about the service that Paramount would provide in selling our house during his initial visit. He explained the marketing strategy that the team would adopt and justified his approach with data based on property sales in our area. He was absolutely right because we received an offer we were very pleased to accept within 6 weeks. Particular thanks to Soroush and Lionel who were brilliant with us and potential buyers and kept us well-informed throughout the process.
Exceptional Estate Agents. From the first meeting with Soroush we have been presented with dazzling facts about the speed of the sale and team achievements. All very true - lightning speed in finding a buyer, exceptional management by Lionel to complete the sale within a few weeks. We cannot recommend them enough - they have been outstanding. Soroush, Lionel, thank you for your high professionalism and top quality services.
Great experience - Dexter our letting agent and Richard our property manager were very helpful! The whole process of sorting out the contract and getting the inventory was easy and they've been quick to respond to questions and requests since we moved in. Would definitely recommend them!
Paramount Properties in West Hampstead are perfect! I have been in London for over 3 year after moving from the Midlands and Dexter from Paramount Properties helped me with my first rental in 2015 and was amazing start to finish! No hard sell, no pressure, everything sorted within 1 week and his communication is fantastic! Unfortunately my previous landlord changed agents so I have been with other agents for a few years who have nothing on Paramount! 3 years later on and Dexter has now helped me to secure another rental property and again has been so helpful, professional and just amazing! Within the past 24 hours he secured a viewing, answered all my questions, helped to get my offer accepted and kicked off the referencing process! Dexters communication is brilliant which makes the process so easy as he will just text or call for any information he requires or to provide updates and he is so easy to speak and deal with so I have full confidence he has everything sorted on his end. I rented with Paramount for 6 months in 2015 and compared to the other agents Ive used, no-one comes close to Paramounts efficiency, professionalism, communication and helpfulness. Dexter goes above and beyond and is genuinely a really nice guy so it feels like an old friend helping! Thats itself speak volumes! Jason will be helping me with the paperwork going forward and I equally have full confidence in him and his help going forward. I cant recommend Paramount and Dexter enough and just want to thank them for securing me my perfect rental property!
Paramount were a great help throughout my tenancy - very good and quick communication at every stage! Katie Wood was particularly helpful and kind during a change of contract for myself which she constantly kept me updated and informed. Was a pleasure having her help me! Highly recommend Paramount, best agents that I have used since living in London.
We recently instructed Paramount Properties to help sell our flat in West Hampstead, and Soroush and his team were a pleasure to work with throughout the whole process. Having carefully appraised our flat, we had an offer shortly after putting the property on the market, and Oliver was always available and helpful throughout the sale. I would definitely recommend Soroush, Oliver and their team, and would work with Paramount Properties again for any future property sales.
Chloe, Katie and Jason did an amazing job helping us find our new home. Every query was answered in minutes, every issue was resolved even quicker! I cant recommend them enough!
Outstanding commitment from Lionel and the Paramount team to find us a wonderful home and help it be a hassle free experience. Highly recommend their first class experts.
Kate Hernandez Lynn
Just a quick note to say that Dipaks team (Jay, Kalpech etc) have been amazing helping me move and sorting out 94A. I have made great progress so THANK YOU VERY MUCH!
Amazing experience with Aaron, Katie, and Jason!!!! Aaron found me an awesome place from start to move in was only 7 days. He is professional, efficient, and knowledgeable. Katie and Jason quickly moved me through the paperwork process. I would highly recommend the Paramount team!
My husband and I have been very impressed with Paramount Properties: we have found Robert's team to be intelligently proactive in their search for the right buyer for our home; consistently motivated; knowledgeable about the market and at a personal communication level both helpful and accessible. We feel we have been provided with a very high standard of service. I strongly recommend them to anyone thinking of selling their home in the area.
Had a great experience with Paramount after trying several other estate agents in NW London. It was very apparent that they genuinely cared and made the whole process very straightforward. Special thanks to Chloe and Jason who helped us secure a great property and were on hand to answer our queries at all times of the day/night. We would recommend Paramount to anyone looking to let, our experience was wholly positive. Thank you Matt & Lucy
Great to deal with everything went super smoothly!
We dealt with Tony from Paramount throughout the purchase of our first home! He helped make the process easy but also provided clarity at every stage. He was also always available and responsive when we needed questions answered, and even met us several times after the initial viewings for various reasons to support the purchase. Top service, friendly and helpful. Thanks!
Worked with Paramount for 4 years now excellent experience with lettings and property management. Successful, good advice as well as quick and reliable. Amber Murray from Property Management made some necessary works easy and hassle-free for a landlord from abroad. Highly recommended! Moving on to Sales now watch this space
Great overall experience when looking to rent a property! We did our viewings with Adam who was very helpful throughout the process and once our offer was accepted Jason helped us with arranging paperwork details. They were both very professional as we did not face any of the standard bad practices often met in market and we would definitely recommend them!
Tony and the gang at Paramount were fantastic, skilfully negotiating what turned into quite a complicated sale process, offering prompt and expert advice at very turn. Nice guys to boot.
Lionel helped me to purchase and, 2 years later, sell a one bedroom property in West Hampstead. He has always been personable, reliable, professional and supportive throughout the process and I thank him for all of his help.
During the purchase of our flat in West Hampstead, we received a highly professional, exceptional service from Lionel Stoll and his colleagues at Paramount. Lionels extensive experience in the property market, coupled with his adept negotiating skills and complete dedication to his work, made purchasing a property extremely straightforward. Id have no hesitation in recommending Paramount Properties to anyone purchasing or selling a property a 5 star service!
Without a doubt the best estate agency I've ever come across. From start to finish Lionel was brilliant; professional and trustworthy. Buying a place in London is daunting, especially if you aren't from here, but he made the process so simple. If you want an estate agent that gives estate agents a good name, go to these guys.
This agency provided much better service compared to others. We wanted to have a cat in the property, and this was negotiated in a few hours. Also I like the ability to pay deposit and sign contract online. Special thanks to Adam Wright and Jason Pevovar for helping us during the process, everything was smooth and they were really pleasant and helpful. We are very excited with our new home!
Viviana Fain Binda
Tony Mixides is a very enthusiastic agent and his interest in our property was impressive. He clearly enjoys his work and is very good at it. When accompanying prospective buyers he furnished them with the correct information about the house which he clearly had at his fingertips. As I work from home I could overhear the conversations he had with them and he had evidently done his homework about our house. A most impressive young man! Robert was also a big help getting the transaction through!
We recently purchased a property through Paramount Properties and we were very impressed with the agent selling the property, Lionel Stoll. Lionel was responsive throughout the purchase process and was instrumental in assisting the communication between the parties. We would highly recommend Lionel and Paramount.
Had a great experience overall renting a flat via Paramount, Chloe and Jason were really helpful and friendly. Would recommend Paramount to others
Dexter and Natasha what can I say, other than you are both amazing, professional, beyond helpful, and essentially made the nightmare that is flat hunting/procurement an absolute breeze!! Thank-you for all your friendly assistance and constant support. It was my first experience with Paramount Properties, and you two have not only generated considerable positive word-of-mouth on my part, but have in turn made me confident of where to go with any property related business in the future. Massive thanks from Annabelle and Ant :)
Great service from Ollie, Lionel and the team. They marketed our property efficiently and were able to secure a buyer quickly. They stayed in touch all the way through to completion. They were always professional and helpful.
The team at Paramount did a great job for me as a first time landlord. They managed the process carefully and succinctly from start to finish explaining the steps along the way. The teams customer focus meant that everything went well and when I made any request or query this was responded too very quickly. West Hampstead is lucky to have such a great Estate Agent. I would highly recommend them having both bought a property from them and now as a landlord. First class service.
Excellent agency with high quality and efficient service. Aaron is a star - professional and knowledgeable as he showed me a selection of available properties. Thanks to him, I was in a new flat within days. Also a big thanks to Jason, Natasha, and Steven, who managed the process smoothly and handled any issues immediately. Great team.
We were pleased with the service we received from Paramount. Our flat was well marketed and a sensible sales strategy was adopted the agents were realistic about price in a difficult market. Oliver Gorman, in particular, did a great job managing what was, at times, a tricky chain (including some very unresponsive solicitors) and was unfailingly available on both phone and email.
Thanks to Chloe and Jason we were able to quickly find the flat for rent, prepare all the documents and finally check in, though we have just moved to London. Definitely recommend Paramount for anybody who is looking for accommodation.
Thank you for all your support Dexter and for answering all our questions during the viewing (and afterwards too!). Everything was so straight forward, We look forward moving into our new home :)
I recently instructed Robert Lazarus to sell a 3 bedroom duplex apartment in Kilburn. It was an unusual property in that there are not many other flats of this size and therefore not straightforward to value. We interviewed several agents and I thought that the advice given by Paramount as to how to price the property was clear and sensible whereas the advice given by other agents seemed more designed to win the instruction than achieve a sale. I am pleased to say that we found a buyer very quickly and have now exchanged contracts. I have no hesitation in recommending Robert and Paramount very highly.
Best agent I have ever used for purchases, sales and rentals. Always go the extra mile and do things over and above what you expect. Made a recent sale happen against tough deadlines and even organised house clearance.
I have used Paramount several times over the last few years and I can honestly say that they have changed the age old perception of Estate Agents for me. The team are professional, thorough and made each experience stress free. Spencer in particular is an absolute delight to deal with, going above and beyond at every step and his advice and knowledge is second to none. I have recommended Paramount to several friends and work colleagues who have all had positive experiences. I would recommend them without question.
We have been really lucky to find Paramount Properties. All staff was really friendly and helpful. We worked mostly with Jason and Dexter, who were really kind and professional. If we have to find a rental home again, we will not hesitate to return to Paramount.
Paramount are by far the best letting agents I have ever dealt with. I have recently rented a flat with them and they have been incredibly helpful and nice with everything. I would like to address special thanks to Dexter, Jason and Reagan for their outstanding costumer service. Thank you, keep up the good work.
Paramount were very prompt and efficient in helping us sort out our flat and the process was very straight forward. Dexter was very helpful with all of our inquiries and made the whole process very easy to understand.
Read our reviews
The communication I received in the first instance was particularly abrupt and unhelpful. I can understand why it may have been inconvenient but I was made to feel like I was doing something wrong by seeking to move out. In future similar situations, I think a more constructive and friendly service would better received. However, once it had been approved that I could look to substitute myself with another tenant the service I received by Jason was very good. He was extremely helpful and clear in what the process would entail and made sure things were completed quickly and smoothly.
Jason was great to deal with friendly, helpful and professional.
Impressed with the care and professionalism I have been so impressed with the care, professionalism and standard of service I can happily recommend Paramount. Under great time pressures, Dexter and his team kept their cool and quickly identified high quality candidates as potential tenants. As soon as the tenants were agreed the referencing and contract department immediately began to progress due diligence and contract processes. Within 2 weeks tenants were confirmed and within 4 weeks they had moved into the property. I now have a single contact and dedicated property manager who will assist me throughout the tenancy agreement and aim to ensure our lovely tenants enjoy the experience of staying in our home. The quality of tenants and standard of service is particularly important to me as I am currently working between the US and the UK and need to be sure our family home is well looked after in that time.
Jason was amazing, very helpful and made the doing all the paperwork very easy and not stressful at all, would highly recommend Jason,
Jason at Paramount was really helpful and friendly. He made the process of moving into an existing tenancy very smooth and easy.
I was happy with my experience of renting out my property for the first time with Paramount. It was unfortunate but the agent I had been dealing with (and with whom I had a good relationship) left suddenly, but it couldn't be helped and the other staff did the best they could.
Excellent customer service from Jason Pevovar
I've just had some excellent customer service with Jason Pevovar from your branch in West Hampstead.
Jason has been extremely efficient in processing a tenant substitution at my property that I have been renting in West Hampstead.
He's been incredibly helpful and quick to complete everything and very clear about what was needed from me while keeping me updated on all the steps as he went.
Very professional throughout and I feel Jason is a huge asset to your business from my experience with him.
quality , professional , good attitude
Adam Wright and Katie Wood have been very professional during the process of renting my new flat
They have been very quick to answer my questions always in a nice way
The whole service from paramount themselves was brilliant. Very organised and efficient! Dexter couldn’t have been more helpful and Jason in the office was great also.
The only thing that let them down was the third party referencing company “Goodlord”.
This system is not user friendly and if anything slowed the whole process down.
Aside from this great service as mentioned,
Best estate agent I have used - professional, responsive and approachable Very professional and helpful throughout. They are extremely responsive and have great additions to manage your property such as an app.
Paramount Properties are perfect!
My current and previous experience with Paramount Properties (3 years ago) has been excellent! Dexter helped me view and secure my rental property within 12 hours! And Jason then took over with the referencing and contracts which he handled so I had no stress! Their professionalism, communication and helpfulness is second to none!!
I have never needed to ask for a update as both Dexter and Jason will just call, text or email if they need anything. I have had full confidence in both Dexter and Jason meaning that the whole process has been stress free!
I can’t recommend Paramount, Dexter and Jason enough and just want to thank them for securing me my perfect rental property!
Professional, punctual, and agreeable Paramount met all their responsibilities as an estate agent in a way that was professional, punctual, and agreeable. It was a pleasure dealing with a company that takes customer satisfaction seriously from the prospective tenant's point of view.
We were much satisfied with the way you helped us set things up One thing where you might have guided us is with the Internet Service Provider. Had you told us that we would be able to get the Internet only through BT, it would have been easy for us to decide the service. Unfortunately we tried to get Virgin Media for which there was no provision. It has been almost 3 weeks since we moved in but we just put in our Internet request with PlusNet(which uses BT line) today. It is going to take 2 more weeks to get that setup.
Excellent service from the lettings team so far. Spencer is an expert in this part of town and is a true professional. We were very pleased with the service and attention we received from the Paramount team right from the start of the letting process. Dexter and Chloe were efficient and helpful in arranging viewings and finding a suitable tenant. Chloe was also very helpful in organising the property for the tenant to move in. Jason was extremely helpful and is very knowledgeable on the documentation side. He was a joy to work with.
Overall, a great experience and would highly recommend the Paramount team to future landlords and tenants.