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At Paramount we believe our service is second to none, but don't take our word for it - read for yourselves what our valued customers have to say

Catherine - October 2018

I have been so impressed with the care, professionalism and standard of service I can happily recommend Paramount. Under great time pressures, Dexter and his team kept their cool and quickly identified high quality candidates as potential tenants. As soon as the tenants were agreed the referencing and contract department immediately began to progress due diligence and contract processes. Within 2 weeks tenants were confirmed and within 4 weeks they had moved into the property. I now have a single contact and dedicated property manager who will assist me throughout the tenancy agreement and aim to ensure our lovely tenants enjoy the experience of staying in our home. The quality of tenants and standard of service is particularly important to me as I am currently working between the US and the UK and need to be sure our family home is well looked after in that time.

Dan - Plympton Road

I think you were all fantastic, really efficient and quick and clear and I trust your guidance. I appreciate that although its probably only a tiny bit of business for Paramount Spencer picked it up quickly and made it easy for me to get my flat legal and rented, at a difficult time for me.

Kim Walker

Paramount West Hampstead absolutely deserve all the awards they receive! They are simply outstanding in their professional and intelligent approach to estate agency. Soroush patiently answered all our questions about the service that Paramount would provide in selling our house during his initial visit. He explained the marketing strategy that the team would adopt and justified his approach with data based on property sales in our area. He was absolutely right because we received an offer we were very pleased to accept within 6 weeks. Particular thanks to Soroush and Lionel who were brilliant with us and potential buyers and kept us well-informed throughout the process.

Evie Ploumpidi

Exceptional Estate Agents. From the first meeting with Soroush we have been presented with dazzling facts about the speed of the sale and team achievements. All very true - lightning speed in finding a buyer, exceptional management by Lionel to complete the sale within a few weeks. We cannot recommend them enough - they have been outstanding. Soroush, Lionel, thank you for your high professionalism and top quality services.

Evin Hipple

Great experience - Dexter our letting agent and Richard our property manager were very helpful! The whole process of sorting out the contract and getting the inventory was easy and they've been quick to respond to questions and requests since we moved in. Would definitely recommend them!

Kiran Kaur

Paramount Properties in West Hampstead are perfect! I have been in London for over 3 year after moving from the Midlands and Dexter from Paramount Properties helped me with my first rental in 2015 and was amazing start to finish! No hard sell, no pressure, everything sorted within 1 week and his communication is fantastic! Unfortunately my previous landlord changed agents so I have been with other agents for a few years who have nothing on Paramount! 3 years later on and Dexter has now helped me to secure another rental property and again has been so helpful, professional and just amazing! Within the past 24 hours he secured a viewing, answered all my questions, helped to get my offer accepted and kicked off the referencing process! Dexter’s communication is brilliant which makes the process so easy as he will just text or call for any information he requires or to provide updates and he is so easy to speak and deal with so I have full confidence he has everything sorted on his end. I rented with Paramount for 6 months in 2015 and compared to the other agents I’ve used, no-one comes close to Paramount’s efficiency, professionalism, communication and helpfulness. Dexter goes above and beyond and is genuinely a really nice guy so it feels like an old friend helping! That’s itself speak volumes! Jason will be helping me with the paperwork going forward and I equally have full confidence in him and his help going forward. I can’t recommend Paramount and Dexter enough and just want to thank them for securing me my perfect rental property!

Josh Glover

Paramount were a great help throughout my tenancy - very good and quick communication at every stage! Katie Wood was particularly helpful and kind during a change of contract for myself which she constantly kept me updated and informed. Was a pleasure having her help me! Highly recommend Paramount, best agents that I have used since living in London.

Neel Patel

We recently instructed Paramount Properties to help sell our flat in West Hampstead, and Soroush and his team were a pleasure to work with throughout the whole process. Having carefully appraised our flat, we had an offer shortly after putting the property on the market, and Oliver was always available and helpful throughout the sale. I would definitely recommend Soroush, Oliver and their team, and would work with Paramount Properties again for any future property sales.

Richard Rulach

Chloe, Katie and Jason did an amazing job helping us find our new home. Every query was answered in minutes, every issue was resolved even quicker! I can’t recommend them enough!

Tom Lyall

Outstanding commitment from Lionel and the Paramount team to find us a wonderful home and help it be a hassle free experience. Highly recommend their first class experts.

Kate Hernandez Lynn

Just a quick note to say that Dipak’s team (Jay, Kalpech etc) have been amazing helping me move and sorting out 94A. I have made great progress so THANK YOU VERY MUCH!

Lynn Evertowski

Amazing experience with Aaron, Katie, and Jason!!!! Aaron found me an awesome place – from start to move in was only 7 days. He is professional, efficient, and knowledgeable. Katie and Jason quickly moved me through the paperwork process. I would highly recommend the Paramount team!

Ashleigh Mackenzie

My husband and I have been very impressed with Paramount Properties: we have found Robert's team to be intelligently proactive in their search for the right buyer for our home; consistently motivated; knowledgeable about the market and at a personal communication level both helpful and accessible. We feel we have been provided with a very high standard of service. I strongly recommend them to anyone thinking of selling their home in the area.

Matt Gornall

Had a great experience with Paramount after trying several other estate agents in NW London. It was very apparent that they genuinely cared and made the whole process very straightforward. Special thanks to Chloe and Jason who helped us secure a great property and were on hand to answer our queries at all times of the day/night. We would recommend Paramount to anyone looking to let, our experience was wholly positive. Thank you Matt & Lucy

Abigail Schoenheimer

Great to deal with – everything went super smoothly!

Adam Stevens

We dealt with Tony from Paramount throughout the purchase of our first home! He helped make the process easy but also provided clarity at every stage. He was also always available and responsive when we needed questions answered, and even met us several times after the initial viewings for various reasons to support the purchase. Top service, friendly and helpful. Thanks!

Ulf Schaetzel

Worked with Paramount for 4 years now – excellent experience with lettings and property management. Successful, good advice as well as quick and reliable. Amber Murray from Property Management made some necessary works easy and hassle-free for a landlord from abroad. Highly recommended! Moving on to Sales now –watch this space…

Marina Sp

Great overall experience when looking to rent a property! We did our viewings with Adam who was very helpful throughout the process and once our offer was accepted Jason helped us with arranging paperwork details. They were both very professional as we did not face any of the standard bad practices often met in market and we would definitely recommend them!

Neil Calow

Tony and the gang at Paramount were fantastic, skilfully negotiating what turned into quite a complicated sale process, offering prompt and expert advice at very turn. Nice guys to boot.

Sarah Al-Jilaihawi

Lionel helped me to purchase and, 2 years later, sell a one bedroom property in West Hampstead. He has always been personable, reliable, professional and supportive throughout the process and I thank him for all of his help.

Kay Kornitzer

During the purchase of our flat in West Hampstead, we received a highly professional, exceptional service from Lionel Stoll and his colleagues at Paramount. Lionel’s extensive experience in the property market, coupled with his adept negotiating skills and complete dedication to his work, made purchasing a property extremely straightforward. I’d have no hesitation in recommending Paramount Properties to anyone purchasing or selling a property… a 5 star service!

Danielle Myers

Without a doubt the best estate agency I've ever come across. From start to finish Lionel was brilliant; professional and trustworthy. Buying a place in London is daunting, especially if you aren't from here, but he made the process so simple. If you want an estate agent that gives estate agents a good name, go to these guys.

Ivan Virabyan

This agency provided much better service compared to others. We wanted to have a cat in the property, and this was negotiated in a few hours. Also I like the ability to pay deposit and sign contract online. Special thanks to Adam Wright and Jason Pevovar for helping us during the process, everything was smooth and they were really pleasant and helpful. We are very excited with our new home!

Viviana Fain Binda

Tony Mixides is a very enthusiastic agent and his interest in our property was impressive. He clearly enjoys his work and is very good at it. When accompanying prospective buyers he furnished them with the correct information about the house which he clearly had at his fingertips. As I work from home I could overhear the conversations he had with them and he had evidently done his homework about our house. A most impressive young man! Robert was also a big help getting the transaction through!

Lucy Deng

We recently purchased a property through Paramount Properties and we were very impressed with the agent selling the property, Lionel Stoll. Lionel was responsive throughout the purchase process and was instrumental in assisting the communication between the parties. We would highly recommend Lionel and Paramount.

Rania Hameed

Had a great experience overall renting a flat via Paramount, Chloe and Jason were really helpful and friendly. Would recommend Paramount to others

Anabelle Selby-Hele

Dexter and Natasha… what can I say, other than you are both amazing, professional, beyond helpful, and essentially made the nightmare that is flat hunting/procurement an absolute breeze!! Thank-you for all your friendly assistance and constant support. It was my first experience with Paramount Properties, and you two have not only generated considerable positive word-of-mouth on my part, but have in turn made me confident of where to go with any property related business in the future. Massive thanks from Annabelle and Ant :)

Nadeem H

Great service from Ollie, Lionel and the team. They marketed our property efficiently and were able to secure a buyer quickly. They stayed in touch all the way through to completion. They were always professional and helpful.

Mike Hadwin

The team at Paramount did a great job for me as a first time landlord. They managed the process carefully and succinctly from start to finish explaining the steps along the way. The teams customer focus meant that everything went well and when I made any request or query this was responded too very quickly. West Hampstead is lucky to have such a great Estate Agent. I would highly recommend them having both bought a property from them and now as a landlord. First class service.

Jason

Excellent agency with high quality and efficient service. Aaron is a star - professional and knowledgeable as he showed me a selection of available properties. Thanks to him, I was in a new flat within days. Also a big thanks to Jason, Natasha, and Steven, who managed the process smoothly and handled any issues immediately. Great team.

Simon McLoughlin

We were pleased with the service we received from Paramount. Our flat was well marketed and a sensible sales strategy was adopted – the agents were realistic about price in a difficult market. Oliver Gorman, in particular, did a great job managing what was, at times, a tricky chain (including some very unresponsive solicitors) and was unfailingly available on both phone and email.

Vlad Romanenko

Thanks to Chloe and Jason we were able to quickly find the flat for rent, prepare all the documents and finally check in, though we have just moved to London. Definitely recommend Paramount for anybody who is looking for accommodation.

Rita Vaz

Thank you for all your support Dexter and for answering all our questions during the viewing (and afterwards too!). Everything was so straight forward, We look forward moving into our new home :)

Raymond Taylor

I recently instructed Robert Lazarus to sell a 3 bedroom duplex apartment in Kilburn. It was an unusual property in that there are not many other flats of this size and therefore not straightforward to value. We interviewed several agents and I thought that the advice given by Paramount as to how to price the property was clear and sensible whereas the advice given by other agents seemed more designed to win the instruction than achieve a sale. I am pleased to say that we found a buyer very quickly and have now exchanged contracts. I have no hesitation in recommending Robert and Paramount very highly.

David Henson

Best agent I have ever used for purchases, sales and rentals. Always go the extra mile and do things over and above what you expect. Made a recent sale happen against tough deadlines and even organised house clearance.

Amy Kufour

I have used Paramount several times over the last few years and I can honestly say that they have changed the age old perception of Estate Agents for me. The team are professional, thorough and made each experience stress free. Spencer in particular is an absolute delight to deal with, going above and beyond at every step and his advice and knowledge is second to none. I have recommended Paramount to several friends and work colleagues who have all had positive experiences. I would recommend them without question.

Ico Orozco

We have been really lucky to find Paramount Properties. All staff was really friendly and helpful. We worked mostly with Jason and Dexter, who were really kind and professional. If we have to find a rental home again, we will not hesitate to return to Paramount.

Guillem Santapau

Paramount are by far the best letting agents I have ever dealt with. I have recently rented a flat with them and they have been incredibly helpful and nice with everything. I would like to address special thanks to Dexter, Jason and Reagan for their outstanding costumer service. Thank you, keep up the good work.

Becky Craig

Paramount were very prompt and efficient in helping us sort out our flat and the process was very straight forward. Dexter was very helpful with all of our inquiries and made the whole process very easy to understand.

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Catherine 1 day ago

Impressed with the care and professionalism I have been so impressed with the care, professionalism and standard of service I can happily recommend Paramount. Under great time pressures, Dexter and his team kept their cool and quickly identified high quality candidates as potential tenants. As soon as the tenants were agreed the referencing and contract department immediately began to progress due diligence and contract processes. Within 2 weeks tenants were confirmed and within 4 weeks they had moved into the property. I now have a single contact and dedicated property manager who will assist me throughout the tenancy agreement and aim to ensure our lovely tenants enjoy the experience of staying in our home. The quality of tenants and standard of service is particularly important to me as I am currently working between the US and the UK and need to be sure our family home is well looked after in that time.

Siofra 1 month ago

Jason was amazing, very helpful and made the doing all the paperwork very easy and not stressful at all, would highly recommend Jason,

Thank you

Ruth 2 months ago

Jason at Paramount was really helpful and friendly. He made the process of moving into an existing tenancy very smooth and easy.

Sam 2 months ago

Good service I was happy with my experience of renting out my property for the first time with Paramount. It was unfortunate but the agent I had been dealing with (and with whom I had a good relationship) left suddenly, but it couldn't be helped and the other staff did the best they could.
Thank you.

Charlotte 4 months ago

Excellent customer service from Jason Pevovar I've just had some excellent customer service with Jason Pevovar from your branch in West Hampstead.

Jason has been extremely efficient in processing a tenant substitution at my property that I have been renting in West Hampstead.
He's been incredibly helpful and quick to complete everything and very clear about what was needed from me while keeping me updated on all the steps as he went.

Very professional throughout and I feel Jason is a huge asset to your business from my experience with him.


Many thanks,
Charlotte Leach

Emmanuelle 6 months ago

quality , professional , good attitude Adam Wright and Katie Wood have been very professional during the process of renting my new flat
They have been very quick to answer my questions always in a nice way

Jon 6 months ago

The whole service from paramount themselves was brilliant. Very organised and efficient! Dexter couldn’t have been more helpful and Jason in the office was great also.

The only thing that let them down was the third party referencing company “Goodlord”.

This system is not user friendly and if anything slowed the whole process down.

Aside from this great service as mentioned,

Jon

Helen 7 months ago

Best estate agent I have used - professional, responsive and approachable Very professional and helpful throughout. They are extremely responsive and have great additions to manage your property such as an app.

Kiran 8 months ago

Paramount Properties are perfect! My current and previous experience with Paramount Properties (3 years ago) has been excellent! Dexter helped me view and secure my rental property within 12 hours! And Jason then took over with the referencing and contracts which he handled so I had no stress! Their professionalism, communication and helpfulness is second to none!!

I have never needed to ask for a update as both Dexter and Jason will just call, text or email if they need anything. I have had full confidence in both Dexter and Jason meaning that the whole process has been stress free!

I can’t recommend Paramount, Dexter and Jason enough and just want to thank them for securing me my perfect rental property!

Theodor 8 months ago

Professional, punctual, and agreeable Paramount met all their responsibilities as an estate agent in a way that was professional, punctual, and agreeable. It was a pleasure dealing with a company that takes customer satisfaction seriously from the prospective tenant's point of view.

Karthick 8 months ago

We were much satisfied with the way you helped us set things up One thing where you might have guided us is with the Internet Service Provider. Had you told us that we would be able to get the Internet only through BT, it would have been easy for us to decide the service. Unfortunately we tried to get Virgin Media for which there was no provision. It has been almost 3 weeks since we moved in but we just put in our Internet request with PlusNet(which uses BT line) today. It is going to take 2 more weeks to get that setup.

Amy 8 months ago

Excellent service from the lettings team so far. Spencer is an expert in this part of town and is a true professional. We were very pleased with the service and attention we received from the Paramount team right from the start of the letting process. Dexter and Chloe were efficient and helpful in arranging viewings and finding a suitable tenant. Chloe was also very helpful in organising the property for the tenant to move in. Jason was extremely helpful and is very knowledgeable on the documentation side. He was a joy to work with.

Overall, a great experience and would highly recommend the Paramount team to future landlords and tenants.

Peter 9 months ago

Relaxed and professional. Lived in a converted pub in dalston with Paramount Properties.
Their customer service has been excellent. They always reply quickly and supply fixtures and contractors within days of reporting any problems.
They have been very well organised and yet have a relaxed and professional approach to their lettings. Thanks for a lovely home over the last couple of years!

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